Teams | Collaboration | Customer Service | Project Management

Human Resources automation takes various forms, and one of them is automated employee onboarding. It makes sense: the onboarding process is a key element in the lifecycle of any employee, and in fact, 93% of new hires assure that their onboarding process would determine whether they would stay at the company. The onboarding process is the first time a new employee gets a feel for your organization, brand, and work culture. So, it's something that companies should not take lightly.

The Freshworks Fall ’22 Launch highlights our top new product capabilities and solutions from the second half of 2022. Our announcements are focused on three areas: At Freshworks, we are constantly innovating to empower employees, and deliver personalized, delightful customer experiences. Here are some of the highlights for Fall ’22.

At Geckoboard, we work with many Zendesk customers around the world. One of the great things about Zendesk is that it offers a variety of pricing plans to suit different budgets and levels of usage. A key consideration when budgeting for a Zendesk Suite plan is allocating the number of agent seats (paid user licenses) for team members you add to your account. You can choose to start with a few seats and then increase your seat count as your team grows.

When it comes to customer support, there’s no question that live chat software is king. Live support software allows you to communicate with your customers in real-time, which can be a huge help when they have questions or need assistance with a purchase. Plus, it can make them feel valued and appreciated, which is always good. With so many different live chat software options on the market, it can take time to decide which one is right for your business.