Teams | Collaboration | Customer Service | Project Management

The Customer Ops dashboard that motivates agents and saves valuable time for PeopleSafe

Mo Elsopki, Head of Customer Experience at PeopleSafe tells us how their live Customer Operations dashboard builds friendly competition among agents as well as deflecting ‘internal tickets’ from other departments to help them stay focused on providing great support.

How Aalborg Håndbold use dashboards to positively impact the whole Pro handball club

Martin Stigaard Skammelsen, Head of Marketing and Matchday Experience at Aalborg Håndbold, tells us how he took a whiteboard of daily metrics into a live dashboard that aligns multiple teams around goals that positively impact the whole handball club.

Global marketing agency automates 22 workflow steps with Scoro

Award-winning, LA-based NCompass is a global, independent, women-owned business with over two decades of experience. Today, NCompass has grown into a full-service brand engagement and marketing solutions agency, serving Fortune 200 brands across entertainment and CPG, as well as lifestyle and esports brands.

BundesMessenger is a milestone in Germany's ground-breaking vision

It’s incredibly exciting to see BWI, the IT services provider of the German Armed Forces, launching an official beta version of BundesMessenger, a secure messenger for Germany’s public administration (öffentliche Verwaltung ÖV) including federal, state and local authorities.

How the City of Cologne is leading the way in delivering secure and compliant digital collaboration

Government agencies are under increasing pressure to modernize their IT systems, provide better employee hybrid experiences and deliver affordable digital services to their citizens. In this immersive live session, Rene Jahnke, Solution Architect at the City of Cologne, will share how a 2,000-year-old city is driving digital transformation while ensuring data protection.

How DocuSign's research & design teams use Miro to build a customer-centric culture

In 2003, DocuSign set out on a mission to accelerate business and simplify life for companies and people around the world by offering a better way for people to sign documents electronically. And they’ve been successfully doing so for consumers and corporations across the globe ever since. As the pioneers of e-signature technology that helps to connect and automate business operations, DocuSign has revolutionized the way documents get shared and signed online.