Teams | Collaboration | Customer Service | Project Management

Remote Work

How to Be a Working Mom and Still Rock It: Best Practices & Tips

Far away we left the notion that mothers can’t handle a top-notch job position, which was a ridiculous premise considering moms can easily manage a hyperactive 3-year-old! Nevertheless, we know there isn’t a working mom or woman out there who doesn’t want to know the secrets to success. How can we be great mothers and still have thriving careers? It seems like an impossible task, but it’s not! In this blog post, we will discuss some of the best practices for working moms.

Asynchronous Work: How to Keep Your Remote and Hybrid Employees Engaged

Asynchronous work has become increasingly popular recently, as it offers several benefits for employees and employers. For employees, asynchronous work improves work/life balance and allows greater flexibility in when and where work is performed. For employers, asynchronous work can help to reduce costs and increase productivity. As a result, many businesses are now offering hybrid working arrangements, allowing employees to work remotely and in the office.

A Guide to Providing Equipment For Remote Workers: Best Practices & Essentials

Wondering whether providing equipment for remote workers is a good idea? This guide is for you. We have seen much of the world tentatively revert to traditional workspaces. However, some organizations have decided to permanently adopt hybrid workplaces – a working model combining remote and office work. This will essentially keep much of their workforce operating remotely, occasionally. Nevertheless, organizations with permanent remote or hybrid workforces must rethink workplace policy.

Time Doctor's Study of How One BPO Transitioned to Work from Home and the Impact on Workplace Productivity

In an effort to better understand the impact of the pandemic on workplace productivity, Time Doctor teamed up with one of our major outsourcing clients in the Philippines to examine their data and uncover insights. We compared performance data from the two months prior to the pandemic to the two months following their transition to WFH to discover how remote work impacted agent behavior and affected productivity. Some surprising insights followed.

10 Tips for Task Prioritization When Working Remotely

Remote working has been increasingly prevalent in recent years. However, it has further accelerated during this pandemic. The Owl Labs’ State of Remote Work 2021 report states that about 70% of full-time employees in the US have worked remotely. Many employers have begun adopting the hybrid work setup, meaning employees sometimes work from home and go to the office. Most employees find remote work effective for boosting productivity.

Creating A Strong Remote Work Culture Within Your Organization: Tips and Tools

The COVID-19 pandemic ushered the world even further into the digital age. Companies in all industries had to adapt to remote working conditions with little time to prepare. This presented many challenges – communicating effectively with employees working from home, monitoring progress on key initiatives, ensuring deadlines are still met, continuing to grow as a company, and many more.

Flexibility Matters - Why Flexible Work Schedules Improve Team Spirit

Flexible work schedules have many benefits, including the ability to improve team spirit. Find out more about why flexibility matters. Today’s workers want more flexible options regarding their work schedules. The good news is flexibility can be advantageous to both employees and employers. Flexible working not only includes employees having more freedom over the hours they choose to work. It can also include the employees choosing how long they work and where they work.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

Managing Work and Customer Support with Remote Work Software

More and more teams are choosing to opt for working remotely. While remote work has many benefits, there are also challenges. One of the biggest challenges is facilitating team collaboration. While video calls and meetings can help, it is important for your team to know dynamically what others are working on or how they are progressing on tasks. Similarly, no matter where you are, monitoring and managing customer requests and responding efficiently is crucial.

Top 10 Reasons Gen Z Prefers to Work Remotely

As Gen Z makes up an increasingly more significant percentage of the workforce, it’s no surprise that companies are adapting to their desire for more flexible work arrangements. Generation Z has grown up in a time when technology allows them to be productive from anywhere, and they desire jobs that provide the same freedom. In this blog post, we’ll look at the top 10 reasons why Gen Z prefers to work remotely.