Teams | Collaboration | Customer Service | Project Management

CSA Group is a multi-disciplinary advisory firm providing tax, legal, accounting & bookkeeping, financial advisory, audit and assurance, fintech and corporate services. Based in Malta, they have 80 staff who will all use the Scoro platform. The company is currently going through a restructure from a Sole Practitioner to a Group of Companies. To underpin this, they sought a new tool to manage their business operations on.

In OneDesk, tickets and tasks possess workflow automations that allow for items to be created in reaction to a range of conditions which the original item-type meets. These created items can be designated as subtasks within the original item, or they may be their own standalone item.

Business software that is thriving post the remote work culture are those that offer multi-platform support. Especially for project management, it’s about bringing people together. Hence collaboration and usability across platforms are crucial. We’re happy to introduce these new updates in our iOS apps to make your mobile project management experience smoother and more effective.

How do the tech giants of the world develop their products? For example, Google, Amazon, and Apple all have very distinct product development strategies. Their product development strategies are their unique way of coming up with new ideas and transforming them into engaging, helpful, and in many cases, profitable products and services. Those product development strategies may just be among the most valuable assets those companies have.

Logistics firms exist at the crossroad between supply and demand. Having to service a wide-ranging variety of client and customer requests, the need for efficient, hassle-free communication and project management is a must. If client shipments cannot be fulfilled and sent to customers in a timely manner, your logistics firm will eventually be overlooked for more capable competition.

Whether it’s with a bell or a high-five, every business celebrates winning a new client. As for client retention, you typically don't see the same type of fireworks. But that doesn't mean client retention is any less valuable than earning new logos. In reality, several client services businesses will say retaining clients is one of the most essential aspects of growth and profitability. So, what makes up a good client retention rate?

Education project management software can transform learning experiences. Before the use of software, educational teams collaborated in meetings rooms and teacher lounges, and student reports were sent home to parents in crisp brown envelopes. Those days are gone. Times are changing and educators now have a wide range of digital collaboration tools to choose from.