Teams | Collaboration | Customer Service | Project Management

It happens to the best of us: We're presenting a crucial data analysis, but the key stakeholders keep nodding off, while others scroll their phones. Surely their lack of attention span is to blame… isn’t it? But there is something we can do to better hold attention. By tapping into storytelling techniques, we can build a storyline with actionable data insights to keep our audience engaged, from start to finish.

We're excited to announce the general availability release of Collapsed Reply Threads, our most requested feature ever. In this video, we'll walk you through what's new with the feature as well as give a quick rundown on how we use Collapsed Reply Threads here at Mattermost to be more productive.

Welcome to the June edition of What’s New in Asana!

Watch our short webinar, Delivering Better Care with HIPAA Compliant Chat, and quickly learn how to improve patient engagement, satisfaction, and trust with our live chat platform offering built specifically for the healthcare industry.

This year, we’re launching the next generation Slack platform, rebuilt from the ground up to empower everyone—developers and non-developers alike—to build time-saving workflows in Slack with ease.

The framework R&D group of Samsung MX is creating their own Digital HQ where they can collaborate as if they were playing a game through Slack, which can be more closely connected. "It was thanks to Slack that gave us the best solution in terms of security and productivity that we were able to improve both our performance and our organizational culture." - Sally Jeong, Vice President, Framework R&D Group, Samsung MX

Learn how 80% of repetitive IT Support issues & requests can be automated for your employees faster, instantly using IT Helpdesk Chatbot. Augment your IT Helpdesk team with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ.

Welcome to the "Hacking the Engineering Process" meetup! Data infrastructure startup Hightouch invented the category of "Reverse ETL", and grew to hundreds of customers such as Spotify and Blizzard in under two years. What's it like working on the tech behind a company experiencing such fast growth? Join us as we go through the entire technical journey, from the early MVP to a hardened system processing billions of data points a day. We'll talk about everything from systems architecture to engineering culture and hiring.

Join Courier pigeons Nica and Shreya as we talk to Hightouch team members Mary and Andrew about how to sync customer data with Hightouch. The Courier and Hightouch integration means that you can send notifications using just a user ID and rely on the integration to find all the contact info you need for your users.

Dropbox files to tickets and tasks tickets and tasks. With OneDesk and Dropbox, your cloud storage is directly integrated with your helpdesk and project management software. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.