Teams | Collaboration | Customer Service | Project Management

Post the COVID era; it is safe to say that everyone working in the digital space has worked remotely at one point or the other. While so many companies are calling their employees back to the office as things get settled down, there are still so many organisations out there that are operating completely remotely. The employees from these organisations work from various parts of the earth and enjoy their freedom to work from anywhere.

As an employer, it is your responsibility to create an environment that promotes employee engagement and job satisfaction. One of the key components to achieve it is ensuring that your employees are responsible and feel a sense of accountability for their work, without hindering the balance of their personal life. Establishing clear expectations and leading by example can help foster workplace accountability.

With its features that allow bringing together ideas and individuals, Teams has been regarded as a staple for organizations in the Microsoft ecosystem. As more businesses are relying on the functionalities of such an application, how secure is Teams for your teams? Organizing structured meetings in Teams may be vulnerable to some security hiccups, such as unwanted meeting access and information breakout with unorganized access controls.

If you use Zendesk, you may already know how to use triggers to improve different aspects of your workflow. But did you also know using triggers can also massively expand the number of metrics and KPIs you can track? Triggers are a great way to improve your Zendesk reporting by surfacing custom metrics that are particularly granular or complex. In Zendesk, Triggers are event-based system actions that run on either ticket creation or ticket updates.

In the competitive corporate world of today, keeping on top of your game demands both hard work and smart work. Fortunately for us, technology has stepped in to help, offering a myriad of mobile applications created to streamline and improve several facets of corporate management. Are you tired of feeling overworked due to the never-ending list of deadlines, meetings, and tasks?

Formal meetings in Teams become unproductive in the absence of ample preparation. Companies sometimes neglect the idea of meeting preparation and proceed with informal discussions instead, as it’s easier to just click the call button, compared to elaborate coordination and planning. As a result, follow-up meetings increase, which burns out the meeting participants.

Most people would like to think that they can work all the time and never get overworked or burned out, but is it really? Working too much can lead to overwork, exhaustion, and even burnout. Many people don’t understand how overworked they may be until it is too late. The “too late” involves fatigue, exhaustion, and some other serious health problems. Since this sounds important, how do you know if you’re overworked? And more importantly, what can you do about it?

Building on our deep dive into the rise of cyber threats and the evolution of Automated Incident Response in Part 1, we now venture into the practical realm of its implementation. In this segment, we’ll tackle the challenges of transitioning to automation, guide you through its seamless integration, and spotlight the unique capabilities of tools like Vivantio.

When we originally developed our products, and as we improve them over time, we are always oriented towards solutions we want to use. And there is no better proof than showing you how effectively InvGate uses InvGate Insight to implement our IT Asset Management (ITAM). Ricardo Mariño, Internal IT at InvGate, shared with us a thorough behind-the-scenes look at how Insight plays a crucial role in our day-to-day processes and operations.

Social connection is key to preventing chronic stress and workplace burnout.