OneDesk’s workflow automations are a powerful tool, allowing for deeply customizable ways to streamline your workflow. One useful process is the ability to update the lifecycle status of your tickets or tasks when subtasks within them have their lifecycle status updated.
OneDesk’s workflow automations are a powerful tool, allowing for deeply customizable ways to streamline your workflow. Another useful workflow automation is updating an item’s successors when the predecessor item’s lifecycle changes.
There was a time, not so long ago, when the idea of managing projects remotely would have been laughed out of most offices. Since then, however, a few things have changed. Many businesses are returning to the office after the pandemic, but a full return to work is not what many employees and employers want.
Whether you’re a service provider or a business with hourly employees, project time tracking is essential to assess project estimates and ensure your team works efficiently. And project management software like Zoho Projects allows you to keep track of the hours spent on individual tasks and entire projects through its native time tracking functionality. But is Zoho project time tracking the best solution for you?
It's that time again! We've put together a roundup of the features released during Q3 2021 to refresh your memory. We hope you've enjoyed the new features released last quarter and as always, we’d love to hear your feedback.
As the world navigates towards the new normal, most companies are rolling out a hybrid working policy. This comes as a report by the UK’s Chartered Institute of Professional Development (CIPD) reveals that two-fifths (40%) of employers expect more than half of their workers to work regularly from home post-pandemic. Hybrid working can improve work-life balance so that staff remain motivated and work better.
The widget provides a simple, one-off integration with your website. Once integrated, you can configure the widget from your OneDesk without any additional updates to your website. The widget gives customers access to several customer applications, displayed as tabs within the widget.
We’re delighted to bring you exciting updates from Teamwork this month, featuring the new and improved Workload Planner, Table View in My Work, Ticket Templates, and our new emojis.
Today’s work-from-anywhere world has turned the IT world upside down. Whether in-office, at home, or on the go, global teams need to be able to seamlessly use their favorite tools from any location—without putting their organization’s data at risk.
Product manager vs project manager has been a highly debated topic over past one decade. The IT sector has undergone such a sea change that even veterans are awestruck at its current form. Information Technology, as we know it, has become more sophisticated, with several fragments with intricate functions within them, each one specializing on a specific objective, expertise, and outcome that no other function can interfere with.
