AI is transforming the fintech customer experience, making it more efficient, personalised, and engaging.

A successful total experience strategy helps you keep customers and employees satisfied. Here's how to do it right.

Let’s say you have a perfect employee: Stan. Stan’s the man. He’s the most efficient worker you have, is very personable with customers, and generally boosts team morale when he’s around. The only problem is that he tends to come to work 10-20 minutes later than starting time. That means that Stan is not a perfect employee. In fact, he’s a borderline harmful one — even if he doesn’t mean to be.

At Miro, we’re on a mission to empower teams to build the next big thing — so, innovation is at the heart of everything we do. That’s why we were thrilled to introduce our new Innovation Workspace, an AI-powered platform designed to help teams get from idea to outcome faster, at our recent Canvas ’24 event in New York City and streaming around the world.

AI in healthcare applies intelligent technology to improve patient service, increase efficiency, and lower costs. Learn about the top use cases, benefits, and more.

From unified Recognition and Rewards to employee newsletters with built-in survey promotion and segment-based branding — here’s what you need to know about Simpplr’s latest product releases to deepen employee engagement.

If there’s one thing we learned from our Canvas 24 event this month, it’s that collaboration is absolutely essential to your workflow. That’s why we have introduced new and exciting updates that will enhance your collaboration and design processes. From personalized diagrams and improved collaboration tools to powerful integrations with Microsoft and AWS, Miro is continuing to improve the way teams work together.

Are you looking to start a call center? With loads of businesses looking to outsource their call operations, running your own call center continues to remain a lucrative business! However, that doesn’t mean you can do it overnight. In this article, we’ll go through everything you need to know before setting up your own call center.

17 Curious about how businesses keep track of work hours and manage projects effectively? Enter the world of timesheets!! Timesheets are essential for recording employee hours, streamlining payroll, and optimizing project management. Understanding their benefits can transform how you manage time and resources. Dive in to learn what timesheets are, how they work, and why they’re a game-changer for any organization.

Having an affordable, engaging, and simple-to-use management system is all a company can ask for. In the changing business environment, managing a growing team can be difficult. Tracking attendance, employee performance, or handling payroll, all these tasks can pile up. To manage this clutter, you need a centralized system that can take care of all these aspects. This is where an employee management system comes into the picture.