Teams | Collaboration | Customer Service | Project Management

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Manage your workflow with Lists, Boards, Calendar, and Timeline View

Read this article in French, German, Portuguese, Spanish, or Japanese. While there are great ways to use Asana, there isn’t necessarily one “right” way. That’s because every team’s workflow is a little different. From teams that are saving the world’s whales and dolphins to organizations that are promoting health, wellness, and AIDS advocacy in the community, Asana is built to be flexible enough to work for your needs.

Customer retention: How to keep customers happy and reduce churn

Every business has a customer base that they’ve worked hard to attract and retain through a combination of marketing, social media and brand strategies. You invested a lot of time and effort (and probably money) to gain those customers’ trust, so it makes sense that you want to keep them. That’s where a strong focus on customer retention comes in handy.

10 Free & Paid discord Alternatives to watch in 2020

First things first, why are people searching for Discord alternatives? Well, Discord has surrounded itself with quite a few controversies. In 2017, Discord became a target tool for alt-right groups, and the app, due to lack of security, was used to rally up supporters. Discord is vulnerable to hacking attempts,and that’s one of the reasons why security-conscious organizations are looking for better and more secure alternatives to discord.

Wire named High Performer in G2 Crowd

First - a big thank you to all of our customers and partners who continuously show support and share their experience using Wire. When we launched Wire as the most secure collaboration platform, we were hoping the reception of the platform would be positive. We were not expecting to move from "Niche Vendor" to High Performer in such a short time.

Alternatives to Zoom: Top Reasons to Use Rocket.Chat For Secure Video Calls

As companies experience the outbreak of COVID-19, you’re likely holding team meetings with Zoom, Skype or similar applications. While Coronavirus made these applications popular, it also exposed serious privacy issues and security problems. Many remote companies trust proprietary-code platforms, such as Skype or Zoom, to communicate online. Although easily accessible, they do not disclose how they actually function.

The change management process: 7 tips for success

With evolving technology and rising customer expectations as the byproduct, businesses need to be agile and accept change. Change is difficult, but as we’re experiencing in a world gone digital, imperative. At its core, change management is about helping people through change, whether you’re restructuring leadership, rolling out new software, or adjusting strategies that are no longer profitable.

How An Oil Company Utilizes OneDesk's Helpdesk System

Technology in Oil Companies Technology has become an indispensable part of any business organization in every industry. Whether it is deployed in a segment of business operations or used in the daily operation and management of the entire organization, every thriving business must integrate technology to stay productive and competitive. A new client who only recently discovered OneDesk has also found this fact to be true.

Best ergonomic home office setup tips for remote workers

I’m into my third week of working from home and I’m starting to feel it. My back is playing up, my neck and shoulders are tight, and my legs are getting increasingly more restless. My make-shift remote work setup consists of a little desk and a dining table chair. Not exactly the ergonomic home office setup the health and safety department would recommend. Everyone is working under different circumstances, but we all want to be as productive as we can.

4 CX Leaders on How to Build a Community

All of us are in the expectations business now, and with customer expectations reaching an all-time high, it’s up to companies to re-invent the wheel to stay relevant and engaged. But how do you identify the right channels to engage with your customers and how do you nail it the first time? That is always the burning question!