For many businesses, migrating support operations to new help desk software can be intimidating. That hesitancy can be rooted in fears that the process will be too challenging, expensive, and time-consuming. And when using old help desk platforms, companies often ignore the flaws and limitations. That willingness to “make do” and kick the can down the road is a very human quality. Frankly, there are no good reasons for being stuck with subpar software.

It’s the holiday season, and this year is looking like one to remember. Thanks to supply-chain issues, popular items were out of stock or delayed before the shopping season even began. I bought a fancy scarf online in October, thinking I was going to beat the rush. Within a week, I had a backorder email. Two weeks later, no word—until about a month had passed, and my order was finally canceled.

There’s a lot of debate as to what makes a business “successful.” Is it money? Is it household-name branding? Is it longevity? All may seem like markers of a successful company to the general public. But what makes a business succcessful in the eyes of other businesses? A soaring sales growth rate.

We’re well into the final quarter of 2021, and that means it’s time for the fiscal year to wrap up, year-end statistics to flood in, and 2022 strategizing to begin. Just like last year, though, sales are in a unique place as buyers continue to work remotely, online sales increase, and the pandemic leaves companies on edge. Despite everything, your company’s goal for the coming year is probably the same as always: to grow and increase sales revenue.

The switch to remote work due to COVID-19 initiated many new time tracking trends in 2021. For instance, most companies could no longer use traditional punch cards or time clock systems to track employee work hours. Instead, they adopted cloud-based time and attendance tracking tools. These trends are likely to prevail in 2022 and beyond, shaping the future of the time-tracking software market. Employers should watch these trends to enhance their employee monitoring and workforce management efforts.

A virtual assistant (VA) is an independent contractor who provides remote assistance for administrative tasks, resolving customer queries, social media management, etc. You may be looking for ways to leverage the VA industry to benefit your business. But to do this, you’ll have to first keep up with the latest virtual assistant statistics and trends. In this article, we’ll take a look at the top 13 virtual assistant stats that business owners should watch out for in 2022.

Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters and devise strategies for the upcoming months. Additionally, you can handle the growing workload of your thriving business without causing employee burnout. That’s why you need to keep tabs on the latest virtual assistant trends making waves in the virtual assistant industry.

The latest outsourcing statistics from 2021 reveal interesting trends in business practices and why several companies invest in third-party services. So, what’s the outlook for outsourcing in 2022? Let’s take an in-depth look at 20 crucial outsourcing stats 2021 and three FAQs that provide a market overview of the outsourcing industry.

With remote work rising in popularity, there came an expectation for flexible work from employees. As a result, companies responded by either going completely remote or implementing a hybrid work model that offers the flexibility of both in-office and remote options. But, how do you know which remote company to work for? Don’t worry. In this article, we’ll highlight the 13 best remote companies to work for in 2021 with their typical job titles and benefits packages.

The past few years saw a massive shift in employee work patterns, especially with the COVID-19 pandemic. As a result, organizations adopted various productivity techniques and monitored work hour trends to keep up with the changing workplace culture. In this article, we’ll explore the top 11 work hour trends in 2021 that will give you a detailed insight into how the industry changed and what you can expect to see in the near future.