Tracking employee work hours is an integral part of most businesses. It helps you analyze employee productivity and even pay your hourly employees accordingly. And one way to track employee time is to use a spreadsheet tool like Google Sheets. With a Google Sheets time card template, you can keep track of what tasks an employee works on in a given period and the time taken for each task.
Enterprise leaders are looking for ways to optimize the employee experience in order to attract and retain the best talent.
As I write this blog on IT service management (ITSM) predictions for 2022, I’m not entirely sure where 2021 disappeared to. 2021 went very much the way of 2020 for many IT organizations. However, it did see the replacement of 2020’s need to rapidly move employees to homeworking (and changing IT services and support capabilities to reflect new ways of working) with the need to return some employees to office-based working.
Comparing Monday vs ClickUp is not easy given that both tools are primarily colorful task management softwares. However when you compare Monday vs ClickUp vs Nifty things get a bit more exciting by having an all in one workflow tool to review. To say that there are a lot of workflow management solutions out there would be a drastic understatement, and for all the bluster that each product’s marketing arm generates around their offerings, they’re all essentially the same, right?
In this ongoing pandemic, the world has seen paradigm shifts in consumer behavior and customer expectations. As social distancing prompted growing virtual connectivity, call centers worldwide have utilized new technologies to their advantage to stay ahead of their competitors. And to continue delivering seamless customer experiences and generate higher revenue, you’ll need to keep a close eye on the trends calling the shots in the call center industry.
As 2021 comes to an end, we at Time Doctor want to share our version of a Year In Review. This year has been unusual and busy, but there have also been many positives, as we continued to grow and strengthen partnerships with our customers across the globe. We’ve released some great new features and even added a new type of work insight for our customers. In case you missed anything, we’ve recapped the Top 5 Time Doctor Feature Improvements of 2021 below.
Chat monitoring is ideal for business owners who want to boost the performance of their customer support team and ensure they provide exceptional customer service at all times. And with chat monitoring software, you can support and supervise your agents with ease. But what exactly is chat monitoring, and how can you find the right chat monitoring software for your business? Not to worry – you’ll know soon enough!
Identifying potential threats is key to cybersecurity success. Find out what role your HR department can play ensuring that success.
