Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

"The Great Remote Experiment - the chemistry of people and technology" recap!

Let’s jump back to October of 2019. We opened a beautiful new office in Belfast, Northern Ireland, overlooking the iconic Harland and Wolff shipyard. The office was a huge investment for Teamwork, $1.2 million in renovation and outfitting, only to find it empty in March of this year due to COVID-19. We now find ourselves re-evaluating our office spaces and people policies heading into 2021.

Jira Software: New Issue View - Demo Den - October 2020

Matthew Canham, a Product Manager on the Jira Cloud Issue Experience Team runs through the new issue view. Check out this demo to learn more about features we have recently released for the new issue view, configurations options for admins, and a sneak peek into what’s coming next! Thanks for watching and don't forget to subscribe to our channel!

A Tale of Two B2B Customer Support Departments, Chapter 1

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…” So begins the classic novel, A Tale of Two Cities, by Charles Dickens. It refers to the premise of the story: A time of despair and suffering on one hand, and joy and hope on the other.

3 Remote Productivity Hacks We Wish We Knew from Day One

When Mattermost first started, it didn’t make sense for us to have an office; it was just myself and one other person. They were writing code the whole time, and I was on the phone the whole time, and being in the office we ended up interrupting each other. So eventually we started working from our homes and only got together when we needed to catch up.

How Long Does It Actually Take to Find a Document? - Dissecting the Many Stats Out There

Let’s track the timeline of responses over the last twenty years… IDC reports that workers who manage, create, or edit documents for a company were spending up to 2.5 hours per day searching for what they needed.

7 retrospective templates we love and use at Miro

I never thought I’d be such a huge fan of team retrospectives. I used to dismiss them as irrelevant for non-engineering teams, or as a twin of the post-mortem (which typically only takes place when something goes wrong, and too often involves feelings of regret and blame). But my attitude changed immediately when I started taking part in retros at Miro.