The latest News and Information on Collaboration, tools and related technologies.
The holiday season can be stressful for customers and businesses. We at Freshdesk understand the impact of this holiday rush, especially on your customer support team. That’s why we have put together some of the best holiday customer service strategies to prepare you for the holiday shopping window that lasts until the new year.
Although an intranet should make your job easier, many intranets become a dumping ground for outdated content––one that employees loathe navigating. Let’s explore intranet challenges and offer some innovative and practical tools that will have your internal communications (IC) team acting like air traffic control and your intranet a hub of activity where all intel is timely, useful and intuitive to navigate.
Say goodbye to repetitive tasks, lost files, and tedious work that feels like a waste of time. With these Miro apps, you can save precious time and customize Miro to work just the way you like it. The coolest part? These apps were created with you, the Miro user, in mind—through many ideas inspired by our community wishlist, and built by our trusted developer community.
They say that time is the most important and valuable resource a business has. And if your people don’t know how to utilize it correctly, it will significantly affect productivity and performance. As an entrepreneur, keeping an accurate account of time is extremely important to your business's success. So, do you know how much time your employees spend on their jobs? How well do they make use of the time you give them?
The accomplishment of an important goal in an organization calls for a big celebration. So is the substantial contribution of a team member towards the bottom line of the firm. However, managers are often too busy to notice such endeavors and gestures of the team members. This can demotivate the team and drag down productivity. Therefore, remember to say thank you and celebrate wins.
Running an enterprise is no walk in the park. It could get overwhelming with more workforce, resources, and bigger goals. Streamlining communication and ensuring transparency can help smoothen enterprise businesses' workflow. This is where your choice of enterprise communication tools comes in. Ensuring smooth dialogue in an enterprise might seem like a mammoth task, but it isn’t impossible.
