CX leaders on adaptability and the future of customer experience
A discussion from Zendesk, Zip, Ecosystm and Slack about the importance of flexibility, culture and employee experience.
A discussion from Zendesk, Zip, Ecosystm and Slack about the importance of flexibility, culture and employee experience.
Working in the office was a blessing. Traveling, and having water cooler conversations was fun for office-going people worldwide. And then the pandemic hit and forced everyone to work from home. After working in the office for years, can you even imagine running a business virtually without any concept of a physical office space? We’re going to talk exactly about that in this article, and more so, how to do it effectively! Running a virtual company is not a foreign concept.
What makes a team successful? And how can we learn from the best and learn from the groups that simply couldn’t connect? Great teams are often successful because they achieved their goals by overcoming adversity and obstacles. And managing high-performance teams takes a lot of trust and innovation to encourage everyone to do their best work. In fact, the 2019 Global Human Capital Trends survey found only 41% of respondents believe their company successfully leads.
It’s Women’s History Month, and we’re celebrating women in leadership all month long here at Asana. And strong leadership is critical to successfully managing a team—whether it’s one person, 10, or an entire company. Especially over the past year, which has been challenging in many ways, but also created unexpected opportunities.
4 lessons from corporate-responsibility standout Patagonia to help you weather any storm.
Remote workforce management became a hot topic more than ever during the global pandemic. But, remote work is here since long. Statistics show that about one in four workers in the US were working remotely before 2020. But since the start of the global lockdown, we have seen an astronomical increase in the number of people working remotely. Another recent study published by the Harvard Business School indicates that the trend is bound to continue.
Leaders from Monzo Bank, Octopus Energy and Slack on how getting corporate culture right allows teams to thrive
Working outside of the office space has become more popular since the inception of the global pandemic. Some people were already working remotely before the lockdown and were familiar with the remote work model. Unfortunately, many organizations, forced to embrace remote work, are struggling to cope with the challenges of leading remote teams. Many virtual leaders do not know how to inspire productivity in remote employees.