Teams | Collaboration | Customer Service | Project Management

We are excited to announce that Rocket.Chat has officially achieved the AWS Independent Software Vendor Accelerate (ISVA) Certification. The AWS ISV Accelerate Program is a global initiative designed for AWS Partners who offer software solutions that run on or integrate with AWS and are sold through the AWS Marketplace. This achievement enhances our ability to deliver secure, scalable, and innovative communication solutions to organizations around the world.

At The Work Innovation Summit, top IT leaders from Slack, Zscaler, and Asana shared strategies for adopting AI with intention. Their key advice: experiment carefully, prioritize data governance, and focus on long-term value. This roundup offers insights into building a thoughtful AI roadmap and driving innovation through IT leadership.

Switching from Microsoft Azure to Amazon Web Services is a significant move that requires careful planning and consideration. There's much more involved than simply transferring workloads from one cloud provider to another. Let's walk through the key things to consider when making this transition.

If you stay current about AI innovations, you know why it makes sense to build AI agents for your custom enterprise needs. The rise of autonomous artificial intelligence agents underscores the growing demand for AI agents for enterprise workflows or complex jobs because AI agents or bots provide information to users and help businesses execute tasks end-to-end. There is no denying that independent decision-making through sub-processes makes AI agents a favorite companion among business leaders.

Insightful earned top G2 rankings for workforce analytics and monitoring, including top 3 for customer satisfaction across both categories.

Modern enterprise employee support needs three key capabilities: 24/7 availability, consistent service quality, and scalable operations— areas where traditional helpdesks fall short. AI agent platforms have emerged as the definitive solution, succeeding where earlier automation efforts fell short. These platforms allow enterprises to build AI agents that understand context, manage complex workflows autonomously, and continuously learn from each interaction.

Data access has long been the lifeblood of business. But for today’s B2B SaaS companies, how data is accessed and utilized has dramatically evolved. For operation leaders, mastering the data integration process is now essential to making informed decisions and improving efficiency. If this scenario sounds familiar, you know how frustrating it can be to navigate fragmented data systems.