Motivational quotes were quite the rage back in the day when MMS & email forwarding were popular. I remember my parents forwarding me at the start of every morning. Fast forward to today, if you are lucky, you are part of some forward group on your messaging app of choice (Whatsapp, Telegram, etc.). Inspired by the same idea, today we are going to build a service that sends our friends and family an AI generated motivational quote-of-the-day.
Discover the pivotal role of workforce analytics in improving workflows and processes.
From chatbots to intelligent routing systems, AI is transforming how companies communicate with customers. According to Servion Global Solutions, artificial intelligence (AI) is set to power 95 per cent of all customer interactions by 2025. And it’s not just businesses that love AI: Zendesk’s CX Trends Report 2022 revealed that two-thirds of customers approve of AI for making their lives easier, saving time, and improving their overall experience.
Workforce analytics has been around for quite some time now, and it is still going strong today. In fact, you might be surprised to learn that workforce analytics isn’t just a method of data collection and analysis. Instead, workforce analytics can actually be described as an umbrella term encompassing several separate processes and methods of gathering data and then using it to your company’s advantage to make better decisions and gain a competitive advantage over the competition.