Teams | Collaboration | Customer Service | Project Management

asana

How to create a work schedule template (with examples)

Jun 27, 2025 By Team Asana In Asana
Use a work schedule to clarify which team members are working, when. A work schedule is a simple document—but you can take this document to the next level by adding project timelines and task assignments. In this article, we’ll dive into the different types of work schedules, how you can create one, and how an online tool gives you the flexibility to change your work schedule and collaborate with team members across projects.
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teamsupport

Gaining Visibility Into Performance: The Key to Proactive, Data-Driven Support

Jun 26, 2025 By Amanda Davis In TeamSupport
B2B SaaS support teams often face an invisible roadblock: a lack of actionable data. Without visibility into performance, it’s nearly impossible to identify bottlenecks, improve processes, or proactively support your customers. And yet, many teams are still flying blind—relying on gut instinct rather than insight.
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TrackingTime

Setup dashboard

Jun 26, 2025 By TrackingTime In TrackingTime
Introducing the new Setup Dashboard—your command center for onboarding clarity. In one real-time view you can instantly gauge account-setup progress, spot which teammates still need to install the desktop, mobile, or browser apps, and identify users missing billable or cost rates. Actionable prompts let you nudge holdouts or add missing details on the spot, so your entire team is fully configured and ready to work in minutes.
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5 steps to providing email support - Step 4 Building the customer experience

Jun 26, 2025 By Zendesk In Zendesk
Grab a cup of coffee, sit back and enjoy the recap of our fourth episode in the “5 Steps to providing email support” series. On June 24 we focused on Step 4: Build the Customer Experience. With the expertise of our Customer Success team - Jonathan Gomez and Paddy Meleady - we explored how email remains an essential, trusted channel for customer support, even in today’s AI-driven world. Don't miss out and RSVP for our next delivery of this 5 steps series-Step 5: Final steps to go live.
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flowace

How to Start Employee Wellbeing Monitoring in Your Company

Jun 26, 2025 By Vasantha Priya In Flowace
Employee well-being monitoring is all about keeping a thoughtful, continuous eye on the physical, emotional, and mental health of your workforce, not in a controlling or intrusive way, but in a supportive, insightful, and respectful one. Think of it as the heartbeat monitor of your organization: it helps you understand how your people are really doing, beyond employee performance numbers or attendance logs.
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