Teams | Collaboration | Customer Service | Project Management

exoprise

Microsoft Teams Outage, TM710344: Some users may experience multiple issues with their Microsoft Teams

Jan 26, 2024 By Simon Dion In Exoprise
Earlier today, Microsoft Teams experienced service degradation causing multiple issues for users. Users attempting to log in were presented with an “oops” page, while already-logged-in users were missing messages, experiencing issues with loading messages in channels and chats and preventing them from viewing or downloading media (images, video, audio, etc…) Exoprise proactive monitoring first detected the outage in North America starting shortly before 11 AM EST.
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DeskTrack

A Complete Guide to Improving Business Productivity in 2024

Jan 26, 2024 By DeskTrack In DeskTrack
I know you were very excited when you started your own business or when you achieved that managerial position in your dream firm. But….I can feel you exactly when you are facing challenges in improving business productivity at your workplace. But again, trust me it is not at all rocket science or as difficult as crossing an international border without a visa & passport! Not merely theoretical but I am going to share personal methods to improve productivity at the workplace.
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time doctor

Why Amazon is requesting managers to assign employees low performance ratings

Jan 26, 2024 By Time Doctor In Time Doctor
The tech company Amazon, well-known for controlling the e-commerce market, has made headlines lately for its contentious performance ranking system. It has been reported that Amazon is pressuring managers to reduce performance points for workers who don’t follow its Return to Office (RTO) guidelines. This article explores the report’s specifics, the effects of implementing such a policy, and Amazon’s and its workers’ responses.
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Live PC Screen Monitoring, Login/Logoff Tracking, DLP Upgrades & More (v9.0.2) | CurrentWare

Jan 26, 2024 By CurrentWare In CurrentWare
CurrentWare version 9.0.2 is here! This update introduces user activity monitoring upgrades to BrowseReporter such as live screen monitoring and on-demand screen captures, a variety of AccessPatrol DLP enhancements such as the ability to control HID devices, and much more! As a CurrentWare customer these quarterly product updates are included as a part of your subscription. Need help upgrading? Our team is here to assist you every step of the way.
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geckoboard

7 Best Slack Apps for Sales Team Productivity in 2024

Jan 26, 2024 By Dale Pearson In Geckoboard
No matter how much technology evolves, there are some core aspects of sales that never change. Understanding your customers, keeping up momentum, motivating your salespeople – these are the non-negotiables of any successful sales operation. Since the shift to remote work, sales leaders and managers have had to find new ways to keep their team members focused, motivated and productive.
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5 ways to drive canvas adoption with Slack

Jan 26, 2024 By Slack In Slack
Here are some 5 best practices on how to drive adoption of canvases in Slack across your organization. Canvases are a tool to help teams organize and share information — completely connected to your Slack workspace. Create or edit a canvas using the Slack features you already know: more tips on that in some of our previous Slack canvas videos. Canvases help you save time and boost productivity. But the real magic happens when your entire team and company embrace its potential. Here's how you can unlock the next level of effectiveness!
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Service Demand: Mastering the Tech Talent Tightrope

Jan 26, 2024 By Vivantio In Vivantio
Welcome to our YouTube Shorts series where we delve into the dynamic and often challenging world of service demand in IT and customer service. In this eye-opening episode, we compare the complex tasks faced by IT and customer service teams to juggling reusable water bottles while balancing on a tightrope! We discuss the ironic situation where despite recent tech layoffs, the pool of tech talent is shrinking at an alarming rate. But don't worry, we're not just highlighting the problems; we provide practical and strategic solutions to these challenges.
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OneDesk - Understanding Lifecycle Statuses

Jan 26, 2024 By OneDesk In OneDesk
Learn about lifecycle statuses for tickets, tasks, and projects in OneDesk. How to configure your statuses. The difference between lifecycle status and state. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
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