Teams | Collaboration | Customer Service | Project Management

When it comes to problem-solving, leaders are some of the best in the business. They have to be – their jobs depend on it! To succeed, leaders need to be able to identify and address issues quickly and efficiently. But problem-solving isn’t just a leadership skill. With the right approach, problem-solving can be taught and learned by anyone with the right attitude.

What is the first structure that you need to perfect before building any further? The foundation, of course! And when it comes to handling such projects, construction project management software is the foundation for success. Construction project management software helps with effective monitoring of the material, skilled and unskilled laborers, client expectations, employees, and deadlines.

As a spreadsheet tool for data entry, there's nothing wrong with a platform like Smartsheet. But if your agency needs a platform that can handle more than just Excel-style spreadsheets — or if you simply don't love digging through endless rows and columns to find the data you need — you'll probably want to look elsewhere. Where do you begin to narrow down the best Smartsheet alternatives for task management in 2023? We've got you covered with our top picks.

A good communication strategy glues a business together. A bad communication strategy can pull it apart. An effective manager is always looking for the best mediums of communication for their business, but workplace communication isn’t just a matter of keeping in touch. Truly effective communication strategies mean understanding that your team consists of individuals with unique personalities and different communication styles in the workplace.

Help desk leadership is always an ongoing topic. People can’t seem to feel they know enough about it, so they keep digging, looking for new ideas, perspectives, methods, or whatever can make them even better at their jobs. And don’t get us wrong; that’s exactly what you should be doing! And to help you with that, we discussed “Service and Leadership in 2023” in April’s Ticket Volume podcast live recording.