Teams | Collaboration | Customer Service | Project Management

Database modeling made simple with new ER diagram templates in Miro

You might already know that Miro is an intuitive workspace where you and your team can collaborate on work from end to end — from brainstorming and designing to iterating and delivery. But did you know you can also use Miro to build ERD diagrams? In this post, we’ll explore several ready-made ERD templates in Miro that will kickstart your database design process, facilitate effective communication, and ensure data consistency across your organization.

How Deliveroo unlocked the power of Jira for customer service

Learn how Deliveroo uses Jira Service Management to support their biggest customers and restaurant integrations, delivering more than 100M food orders per year. Hear this Team 24 session covering how they’ve created connected support experiences, automated their workflows, and brought development teams closer to customers.

What you need to know about Zendesk's AI-powered workforce engagement management tools

Here's what you need to know about Zendesk's workforce engagement management tools. Powered by AI, Zendesk WEM can improve your customer support operations from end to end. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

A look into Zendesk's AI implementation journey | Conversations with Zendesk podcast

On this episode, we’re joined by Steven Warfield, Vice President of Customer Service and Technical Support at Zendesk. Steven shares insights into how AI is transforming customer service at Zendesk, emphasizing the importance of human interactions and career growth alongside AI implementation. He also shares valuable feedback from Zendesk customers on their experiences and preparations for an AI-powered future.

Flexibility in the Workplace: Exploring the Meaning, Types, and Benefits of Flexible Work Arrangements

The old-fashioned 9 to 5 office routine isn’t as popular as it used to be. That’s why flexible work arrangements are a fresh idea in today’s workplaces. Let us assume that employees currently have the freedom to select where they work, be it the cozy confines of their work at home or the collaborative environment of an office. This hypothetical situation illustrates how work-life balance perspectives are shifting and innovation is accelerating the trend toward flexible work schedules.

Salesforce Integration for Miro: 2 Way Data Sync

The Salesforce integration for Miro integrates a real time, 2 way data sync between Salesforce and Miro. This video will show you how to import Salesforce opportunities, accounts, and contacts directly from your Salesforce instance. Once you’ve imported your Salesforce Objects within Miro, you can then edit, update, and collaborate on Salesforce Objects directly in Miro without leaving your Miro board. All updates you make in Miro will be updated in Salesforce in real time. At the end of the video, you will learn a bit more about enhancements which will be made to the app in the future, such as more filtering capabilities.
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Troubleshoot WiFi and Wireless Networking Issues Everywhere

In today's varied workspace dynamics, wireless networking issues can greatly impact user experience and productivity. Whether it's slow download speeds, poor wireless coverage, connectivity, or collaboration problems during virtual meetings, wireless troubleshooting is crucial to ensuring remote and office productivity.

12 Best Reporting Tools for Better Project Visibility in 2024

Keeping your team aligned on pending tasks is not enough. You need to make your team’s achievements visible with the right reporting tools, such as project reporting software, resource management software, time tracking software, etc. These online reporting tools use data to showcase your team’s efficiency. We understand you may not have the time to research the best reporting tools, so we’ve done the grunt work for you.