Teams | Collaboration | Customer Service | Project Management

How B2B Support Software Drives Customer Retention and Growth

In B2B environments, customer support isn’t just a service function—it’s a strategic growth driver. But this growth doesn’t happen automatically. It takes the right B2B support software to transform reactive customer service into proactive relationship management. Rather than simply resolving tickets, modern support platforms can help businesses strengthen customer satisfaction, reduce churn, and uncover opportunities for account expansion.

OneDesk - Help Desk Product Demo (2025)

Overview demo of the Help Desk product of OneDesk. Basics of the interface, customer apps, features, and workflow. Create tickets from multiple channels. Handle support 24/7 with an AI-integrated chat agent and knowledgebase. Customize your app to fit your needs. OneDesk offers products for Help Desk, Project Management and Professional Services software all in a single connected application.

OneDesk - Work Management (All Features) Demo - 2025

Work management product demo. Work management which combines the support, financials, and project management features of OneDesk into a single unified platform. Includes the basics of the interface, customer apps, ticketing, project management, and invoicing workflow. Create tickets from multiple channels. Handle support 24/7 with an AI-integrated chat agent and knowledgebase. Bill and quote for projects and support. Customize your app to fit your needs.

From Disengagement to Impact Turning Passive into Productive

In this powerful Time Champ webinar, Aman Preeth explores one of the most pressing challenges faced by modern workplaces, employee disengagement. Learn how employee disengagement quietly lowers productivity, weakens morale, and limits organisational growth. This session dives into practical ways to reignite motivation and build a culture of ownership that drives results. Here’s what you’ll discover.

Secure Workflows, Safe Teams A Smarter Approach to Data Protection

In this essential Time Champ webinar, Divyanshu uncovers how unnoticed data threats can silently damage your business, costing you time, money, and reputation. Learn how to protect your organisation from data leaks, insider threats, and cyber-attacks with smart, automated visibility. This session walks you through how Time Champ’s Data Loss Protection (DLP) helps safeguard your sensitive files, detect risks in real time, and strengthen compliance without slowing your teams down.

Are You Paying for Tools No One Uses Let's Decode it

You might be paying for dozens of tools, but are your teams really using them? In this eye-opening Time Champ webinar, discover how operations teams unknowingly lose valuable time, money, and morale through underused tools, visibility gaps, and poor workflow clarity. It’s not a people problem, it’s a visibility problem. Learn how leading organisations are regaining control by uncovering hidden inefficiencies, reducing burnout, and transforming data into actionable insight.

An "unreasonable" era: Mike Cannon-Brookes on leading, creating, and staying ambitious in the age of AI

This story is based on an interview with Harry Stebbings on the 20VC podcast. You can listen to the episode here. Ever stare at your washing machine and wonder, “Why is this so complicated?” Mike Cannon-Brookes does. After more than two decades building Atlassian, he’s convinced that progress depends on being a little “unreasonable”: challenging the status quo, redesigning what doesn’t work, and empowering others to do the same.

10 best call center workforce management software

Efficiency is key to keeping a call center up and running. And one of the easiest ways to boost call center efficiency is by using call center workforce management software. Workforce management software can help you schedule the right agents to the right seats at the right time. It can also assist with accurate call volume forecasting, workforce analysis, and real-time staffing adjustments. Wondering which software will be the best for your call center? Don’t worry.