Teams | Collaboration | Customer Service | Project Management

A quick look at the ideas and conversations that shaped our first Geckoboard Breakfast event in London. In this highlights reel you’ll hear customers and partners talk about fast growing data sets, how AI is reshaping support, and why real time visibility still matters for every team. You’ll also see how Geckoboard customers use dashboards day to day including weekly customer facing reports and team wide SLA visibility.

AI is changing support faster than most teams can keep up. In this talk from our Geckoboard Breakfast event, Eric Nelson, CEO and co founder of Stylo, shares what their eighteen-month study reveals about how KPIs are shifting as AI becomes part of day to day operations. Eric covers what happens to CSAT when new models drop, why voice is rising again, and how customers are adapting their expectations. He also breaks down the practical changes teams can make right now from rebuilding knowledge bases for AI context, to tightening KPI cycles from annual plans to 60 or 90 day reviews.

PlantUML lets you skip the drag-and-drop and create diagrams directly from code. In this video, I'll show you how to set up the PlantUML integration in Miro, write a quick microservices authentication flow, and add the diagram to your board so your team can collaborate on it. No more switching between documentation tools and your collaboration platform, everything lives in one place. Subscribe for more Miro tutorials and tips!

Want to efficiently monitor remote teams? In this tutorial, we’ll guide you through the Remote Track Panel in Apploye, helping you track employee activities, time logs, and productivity in real-time. Learn how to maximize remote work efficiency with this powerful feature! What You’ll Learn: How to access and navigate the Remote Track Panel Viewing employee activity and work progress Managing time logs and productivity tracking Best practices for remote team monitoring.

Stay updated with real-time employee activity using the Live Feed feature in Apploye! In this tutorial, we’ll show you how to access and utilize the Live Feed to monitor your team's progress, track time, and stay on top of work activities instantly. What You’ll Learn: How to access and use the Live Feed feature Tracking team activity in real-time Viewing work status and time logs instantly Best practices for efficient team monitoring.