Teams | Collaboration | Customer Service | Project Management

What is a supply and demand diagram and how to read one

A family tree diagram is a simple chart that helps you track and document your ancestry. It visualizes your lineage and traces relationships back to common ancestors. You can create a family tree that goes back to your ancestors, such as great grandparents or grandparents, or you can draw one to show your children and any grandchildren. Some family diagrams show both ancestors and descendants. The goal of this chart is to record the important people and events in your family’s history.

The 7 top ecommerce analytics tools for 2022

Ecommerce analytics tools can provide you with powerful data-driven insights that help you measure your business’s progress and stay ahead of the curve. In 2019, retail ecommerce sales worldwide amounted to 3.53 trillion US dollars and e-retail revenues are projected to grow to 6.54 trillion US dollars in 2022. Ecommerce is booming and to maximize your reach and remain competitive it’s important to have the right tools to analyze your business’s success and areas for improvement.

OneDesk - Importing Projects

Learn how to easily migrate to OneDesk by importing your projects. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Remote Work Slowing Down Projects? Here's How to Get Developer Collaboration Back on Track

As we head into a new year, technical organizations are more likely than ever to have distributed workforces. While over half of the developers we surveyed for our Guide to Developer Productivity said remote work has helped them be more productive, they still stated that team distribution is a significant blocker to developer collaboration.

Chatbots vs. conversational AI: What's the difference?

Today’s businesses are looking to provide customers with improved experiences while decreasing service costs—and they’re quickly learning that chatbots and conversational AI can facilitate these goals. By 2024, experts say the global chatbot market will reach $9.4 million. What customer service leaders may not understand, however, is which of the two technologies could have the most impact on their buyers and their bottom line.

OneDesk - Importing Customers

Learn how to import customer profiles into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Portfolios

Learn how to import your Portfolios into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

The Future of Outsourcing in 2022: Labor Challenges Will Mean More Remote Work and Automation

The future of the outsourcing industry remains bright after wrapping up 2021. While the last year was another strange year given the ongoing concerns over COVID-19, it also saw areas of tremendous growth, opportunities to explore new operating models, and lots of encouraging adaptation. Despite the need to balance safety and client needs, there was still plenty of room for providers to thrive. As another new year begins, many outsourcing businesses are excited for continued growth in 2022.