Teams | Collaboration | Customer Service | Project Management

9 Top Tools for Product Managers In 2023

As a product manager, you’re constantly faced with new challenges and opportunities. To stay ahead of the curve and make sure that you’re taking the best advantage of all the tools at your disposal, it’s important to have a strong toolkit at your disposal. That’s where this blog comes in – to highlight the best tools for product managers in the market right now. From task management software to data management tools, we’ve got you covered.

Why is zero trust a good thing when it comes to cybersecurity?

Today’s cybersecurity environment is complex. As it seems that the world is becoming more open and trusting, organizations are doubling down on security measures. A zero-trust approach is common among security-oriented organizations. Why is zero trust a good thing? We’ve asked an expert: Ian Mortimer, Senior VP of Technology at Pexip. There are countless important conversations, critical decisions, and strategic discussions happening right now over video technology.

Labor forecasting: Definition, labor forecasting equation, and more

Businesses should always strive to have enough employees on hand to get work done well — and on time. Understaffing scenarios can lead to overworked team members, missed deadlines, and frustrated clients. But too many employees cause issues, too. If team members are standing around with nothing to do, labor costs will be higher than they should be. Not only that, but when team members don't feel useful, it can be demoralizing and may cause them to seek more engaging work elsewhere.

Freshworks Fall '22 Launch: Innovations Designed to Delight

The Freshworks Fall ’22 Launch highlights our top new product capabilities and solutions from the second half of 2022. Our announcements are focused on three areas: At Freshworks, we are constantly innovating to empower employees, and deliver personalized, delightful customer experiences. Here are some of the highlights for Fall ’22.

Diagnose Any Microsoft Teams Problem in 3 Clicks or Less!

In this video, we demonstrate how to diagnose Microsoft Teams problems with hop-by-hop analysis and insights in real time - All in three clicks or less. Whether your users work from home, the office, or anywhere in between, a superb call-quality experience is a must. How can IT operations staff ensure that? Using a combination of synthetics and real user monitoring (RUM), support teams can now get comprehensive visibility into Teams performance and use those insights for optimization.

10 Best Agile Project Management Tools to Watch Out For

When it comes to selecting the best agile project management tools, there are plenty of factors to consider. From the type of tool to your project end goals, you will need to make multiple informed decisions along the way. Don’t fret. We’re here to help you. In this blog, we have curated a list of the top 10 free agile project management tools that you can consider to ensure you are delivering high-quality projects with increased speed and efficiency. Let’s get to it.

10 Powerful Tools for Program Management

If you’re a software developer, administrator, or project manager, you’ll know that managing programs can be a daunting task. Fortunately, there are a variety of tools available to help make the process easier. In this article, we take a look at 10 of the most powerful program management tools out there. From project planning to track progress to reporting, these tools can help make your job easier and help you deliver on your projects on time and on budget. Ready to start using them?