Maddy, a nurse in New York, works from 8 AM to 1 PM. Then, she has a few hours off before she has to go back to work at 3 PM. She works until 8 PM. Well, as you can see it’s a long and hard shift for an employee to work. That's where the minimum time between shifts can help. It balances shifts and makes sure employees get enough rest. So, how much time is actually enough?

When IT support teams have a great ticket management process, users get faster resolutions, and organizations minimize downtime. However, if you’re not following best practices for ticket handling, the process often comes with challenges: backlogs, miscommunication, or delays in prioritizing issues.

Let’s keep it simple. There are basically two management styles: “bossy” and “buddy.” All managers are drifting between these extremes, looking for the best approach in their particular cases. For you to choose the right management style, I’d like to share some insights, expert tips, and stories. I hope you’ll find them helpful!

As 2024 draws to a close, we’re looking back at ground breaking year for Wire and the ever-evolving world of secure communication and collaboration. From innovations like Message Layer Security (MLS) to our strategic investments, it’s been a year of growth, milestones, and setting the stage for an ambitious future. Here’s a recap of what Wire achieved this year to make your work life easier and still as secure as it gets.

Employee experience management (EXM) is a strategic approach to fostering a positive, productive, and engaging work environment for employees. By focusing on improving the experiences employees have throughout their journey within a company, organizations can drive better engagement, reduce turnover, and boost productivity. This article will delve into what employee experience management is, why it matters, and how businesses can implement effective EXM practices to create a thriving workplace culture.

Can you let your guard down after implementing employee monitoring system?

A product manager is a complex job that involves orchestrating a lot of moving pieces and people to efficiently bring a product from idea to launch. It’s also a lucrative career, with professionals earning an average salary of $111,729. According to Lenny’s Newsletter, product manager roles have grown about 30% since 2010, with 2,500 to 4,500 product managers hired each month in the U.S.

When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍

Ever wondered how some businesses stay ahead of tech changes while others lag behind? The answer often lies in their partnership with a managed service provider (MSP) and their adoption of IT Service Management (ITSM) practices. Many businesses turn to MSPs equipped with ITSM expertise to streamline their IT processes, enhance customer service, and stay agile and ready to quickly adapt to industry needs.