Today, it’s more important than ever for companies to be able to share internal and customer data with key stakeholders. At the same time, they need to protect that data from malicious actors in order to prevent costly and reputation-damaging leaks. To strike that balance of connectivity, reliability, and security, many companies now use cloud-based databases in place of on-premise technology.

The distributed or remote work structure has developed into a strong and dynamic paradigm that all organizations are rapidly adopting. However, compliance becomes increasingly important as businesses seek more remote and global talent. Compliance is more than simply performing the acts the law and other legal requirements compel one to do. Compliance concerns trust, data security, and sustainability in a distributed work environment.

Winning the talent game starts with meaningful employee recognition. In the face of a global talent shortage, consistently showing genuine appreciation for your people is a game-changer. The right technology can help.

From customer details to call recordings, contact centers deal with tons of valuable data regularly. As a result, they must have the right systems to keep that data safe and secure to avoid a potential data breach. But how do you do that? Simple: through contact center compliance. Adhering to the established rules and regulations will empower contact centers to protect their customers’ private information.

Earlier this year, we introduced the concept of bookings into Scoro, making it possible to do high-level resource planning in the project view. Now, we’re taking it a step further with the new Bookings module, making it easier to manage bookings across your entire portfolio. Let’s explore this and other updates for the month!

Employee recognition isn’t just a nice-to-have — it’s a critical driver of employee well-being, motivation and performance. We’re thrilled to announce the launch of the first unified Recognition and Rewards solution directly within our #1 employee experience management (EXM) platform.

Companies and company leaders often stress the importance of employee loyalty. However, are they doing enough to keep those employees within their ranks? According to WeWorkRemotely, 76% of workers choose to work for companies that provide additional training or skills improvement. Moreover, 70% of employees stated that they would leave their company for a position within an organization that invests in employee development. Have you noticed a rise in employee attrition?

Recognition in the workplace drives team efficiency and shapes company culture. Employees who feel valued engage more deeply with their work, leading to higher productivity and satisfaction. Think about your own experiences. A simple "thank you" can turn a tough day around, right? A company that values recognition not only boosts morale but also builds strong relationships within the team.