Between workload management, scheduling team resources efficiently, preventing overservicing, and more, operations managers have a lot keeping them busy. Are you still juggling all of that in spreadsheets? Because if so, you deserve better. A capacity planning tool can help you accurately predict project volume, understand utilization and capacity, and optimize resources. Which tool is right for you? We’ve tested some of the top tools and are here to show you the best.

You may know what project management is, but have you ever heard the term program management? While the two sound similar, you might be surprised to learn there’s a lot that sets them apart. Whether you’re searching for the right role for your team or want to improve your work management processes and methodologies, we’ll help you understand the differences between a program manager vs. project manager.

Taking a bold step toward rethinking the modern workplace, the coaching firm Exos, which is based in the United States, has begun a trial of a four-day workweek that will last for a period of six months. The objective of the effort is to reduce the amount of burnout experienced by employees and to raise productivity, all while preserving or even improving the overall performance of the organization.

In today’s workplace, the key to achieving greater results is not just working harder, but also working smarter. This is where the idea of “chronoworking” comes in handy, offering a new way to organize your schedule. Setting work hours to match people’s biological cycles, which control their natural energy swings throughout the day, is the idea behind chronoworking. This is meant to boost both output and overall health.

Google has recently launched “With Vids,” a groundbreaking tool that promises to elevate workplace productivity to new heights. This tool is the latest addition to Google Workspace, known for its robust suite of applications that facilitate efficient digital work environments.

This is the second part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Too many employees have too many tools, creating a sense of digital friction that fractures their attention, causes frustration, and limits productivity. This technology overload holds employees back instead of propelling them forward — this poor employee experience (EX) impacts key organizational outcomes.

Explore the benefits of integrating Insightful into call center monitoring operations. Learn how its smart metrics improve first call resolution, reduce average handling time, and enhance customer satisfaction scores, propelling your productivity with just one call center tool.

The Hybrid Work Model has become a go-to solution for balancing flexibility and productivity in today’s fast-paced work environment. Employees sometimes feel trapped by rigid office hours. However, the hybrid work model has helped them find a new working method. Employees can boost their performance by blending remote work with in-person collaboration. It is like opening a door to endless possibilities!

Explore solutions to common remote work challenges such as decreased productivity and collaboration difficulties. Learn how to make sure employees are working from home effectively by relying on productivity and time monitoring tools.

If you’ve recently implemented employee monitoring software and noticed low employee activity, you need to take action to resolve it. Review or check where employees should be more active. One way is to look at the total number of clicks or keystrokes an employee has made in a given period. If this number is significantly lower than it should be, likely, the employee needs to be more productive. Another way to tell if employees are inactive is by monitoring their internet usage.