Teams | Collaboration | Customer Service | Project Management

Blog

Weathering the looming recession-6 ways to keep your agency stable and profitable into the future

Whether we like it or not, a recession is brewing. You may wish you could bury your head in the sand and wait for it to pass, but the best thing you can do as an agency owner is to take deliberate action and create a plan to protect your business now. This way even if you can’t completely shelter your agency from the impact of a recession, you can stay profitable and avoid a total wipe-out.

Conquering The Challenges Of Every Executive Assistant

Executive assistants are an indispensable part of every organization. They make the workload of executives bearable by taking charge of ad hoc tasks and responsibilities. Such tasks include scheduling meetings and coordinating with other executives and teams in and out of the organization. This helps the executives focus on more pressing matters in running the company. However, no matter how overwhelming the duties are, there are always ways to overcome these roadblocks.

4 ways to generate Google Analytics reports in Slack

For the companies that use it, Slack is the business equivalent of mission control. The collaboration hub that connects everyone’s work – wherever they are. Much more than a messaging platform, the secret to Slack’s success is how easily it integrates with the tools businesses use every day. From popular collaboration tools like Google Docs, to automated alerts and notifications for thousands of niche and specialist products.

Ticket Deflection: Your Guide to Self-Service

As per Social Stamina, 64% of customers expect a reply within an hour of posting on Twitter, and 85% expect a company to respond within six hours. While this trend in customer expectations applies to almost all industries across the board, certain businesses – such as e-commerce apps – are witnessing an all-time high in traffic. Most companies may be crowded with service-related concerns, drowning customer support agents in an ever-increasing volume of tickets.

Best Practices to Have A Productive and Effective Virtual Meeting

With many companies shifting to remote work, virtual meetings are now an indispensable part of the working environment. Virtual meetings are great. You can have meetings with people across the globe, without incurring costs for gas, transportation, and travel time. Time zones are less of an issue as well since workers can do it at a time that is convenient to them, without managers having to worry about finding a time and place to assemble them all.

How to create a Google Analytics TV dashboard for GA4

Statistically, if you own or manage a website, you’re probably using Google Analytics. For countless business owners and marketers, Google Analytics is their go-to source for website performance data. Google’s dominance in the analytics world looks set to continue, even as it currently migrates its 35 million customers onto Google Analytics 4 (otherwise known as GA4 – the new version of its product) by July 1 2023.

Project Onboarding for Remote Employees: Guide

Imagine working on a project without knowing where to start, how to set deadlines, which tools to use, and which tasks to assign. You don’t need to be a wizard to see the disaster coming: The project will sink before it gets a chance to sail. How to avoid it? Have a project onboarding strategy in place. Having a detailed project onboarding strategy is beneficial not only for your team but also for you.

5 Tips for Setting up a Successful Remote Company

Are you considering starting a company but don’t want to sacrifice your quality of life? Or maybe you’re already running a company but are looking for ways to make it more successful? If so, setting up a remote company might be the perfect solution. There are plenty of benefits to a remote company, and with the proper planning and preparation, your company can be just as successful as one based in an office. Here are five tips for setting up a successful remote company.

Insightful vs Time Doctor: Head-to-head comparison

The right time tracking software can turn your business around with enhanced productivity, workflow optimization, and powerful automation. Insightful and Time Doctor are examples of such robust productivity tracking tools. Both tools offer time tracking, productivity management, and reporting features to help transform your business. But which one is better? Find all the answers in this Time Doctor vs Insightful review.

Must-Read Books For Business Owners & Entrepreneurs: The Ultimate List

Books? Do people even read books? Yes, in fact, according to Publisher’s Weekly, print book sales have increased by more than 8.9% since the pandemic began in 2020! Therefore, if you’re a business owner or entrepreneur, books still are a great source of information and inspiration. In this blog post, we will share with you a list of must-read books for business owners and entrepreneurs. These books cover a variety of topics, from marketing to finance to leadership.