Atlassian's distributed work glossary
A comprehensive list of common terms we use to talk about modern teams and they ways they work.
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How engaged citizens drive better governance & 5 tools to boost participation
According to the Organisation for Economic Co-operation and Development (OECD), countries with higher levels of citizen engagement tend to have more effective and responsive governments. This highlights the critical role engaged citizens play in enhancing governance. However, challenges like lack of awareness, communication barriers, and limited accessibility often restrain civic participation.
20+ Best Business Productivity Apps - Save Money, Time and Effort
Coffee could be killing your productivity. As former Googlers say, relying on your morning cup of Joe will likely worsen your work rate. But there’s also one thing that can boost your output, not undermine it. I’m talking about the best apps for productivity. These tools save us time, effort, and money—even if we indulge ourselves in a cup of coffee occasionally. So, let’s talk about business productivity apps. At Chanty, we are keen on exploring digital tools.
The Role of Sales Enablement: Helping Revenue Growth and Supporting Sales Teams
In today’s competitive business landscape, sales teams face immense pressure to meet quotas, drive revenue growth, and deliver results under tight deadlines. To achieve these goals, companies are increasingly recognizing the critical role of sales enablement—a strategic approach that ensures sales teams have the resources, tools, and support needed to succeed.
Richard Brett: What is 'rev rec' & which metrics matter?
Which metrics should you track, to run your agency as efficiently as possible? In this episode we speak with Richard Brett. Rich is a seasoned FinOps professional with 15+ years of experience, including a decade in the agency world. Rich has played a key role in scaling agencies, setting up financial processes, and supporting sustainable growth. Rich will take us into a deeper dive of agency finances, starting with revenue recognition – recording revenue when it's earned, not when payment is received – and explain why this is so important.
What is a Service-Based SLA? Best Practices for Service Providers
A Service Level Agreement (SLA) is a formal contract between a service provider and the customer that defines the service levels to be delivered. A Service-Based SLA specifically refers to an agreement that covers one standard level of service across all customers receiving that service. This type of SLA is common in industries where a provider delivers the same service, such as cloud or network services, to multiple clients under similar terms.
Top 15 Benefits of Time Management Skills for Everyone
There are many benefits of time management skills. Period. What separates successful people from the non-successful ones is that the former effectively manage their time. Whether you are a student, employee, leader, professional, or even a retired person, knowing how to effectively balance your hours daily is an important skill. So, in this post, we will take on the nitty-gritty of hour management, which is equivalent to life management.
All about healthcare BPO (services, trends, top companies)
Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.
10 sales reports that consistently drive business growth
To compete and win in business in our digital age, sales leaders must trust their company’s data and make timely decisions based on insights they can extract from it. Sales reports enable executives to identify sales trends and customer behavior patterns impacting their company’s growth trajectory and take decisive action, whether to continue their current strategy or change course towards more profitable outcomes.
Why Jira tickets, code comments or meeting notes are NOT long term specifications?
Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.