Teams | Collaboration | Customer Service | Project Management

March means springing forward — and this year, your productivity gets to come along. Work is never just about getting things done. It’s about having the right context at the right moment, and having the right knowledge and the right tools to do what you need to do — all without without losing time switching between apps, hunting through inboxes, or starting from scratch. This March, we delivered updates that give that time back.

Prevent payroll errors before they happen. Learn about common causes and payroll correction methods using better processes and software.

Service organizations are under pressure like never before. More tickets. More channels. Higher expectations. Less tolerance for delays. And yet—many teams are still working with tools that weren’t built for how modern service actually operates.

Imagine two people. Both talented. Both were hired in the same month by competing companies in the same city, doing almost identical work for almost identical salaries. The first one sits at a desk surrounded by a fully stocked snack bar, a company-branded coffee machine, and a neon sign above the break room that reads “Work Hard, Play Harder.” Branded swag arrives on her birthday. There’s a rooftop terrace. On Fridays, the office DJ plays until 4 PM.

Human resource management software (HRMS) is a digital platform that automates and streamlines core HR functions including payroll, attendance, leave tracking, onboarding, and performance management helping businesses reduce manual work, improve accuracy, and manage their workforce more efficiently. Written by: Chandrika Rathore.

Scope creep is the uncontrolled expansion of a project’s scope beyond its original goals, deliverables, or requirements—without adjusting time, budget, or resources. It typically occurs when small changes are introduced during execution without formal review, gradually shifting the project beyond its original boundaries.

Meedio will use Element Server Suite Pro (ESS Pro) as the server-side solution for its new communications platform. Launching in Q2, the Meedio solution will include its own front-end client including a Matrix-based video conferencing solution. Meedio will be available both on-premise and as a hosted service.

In most organizations, the largest line item on the balance sheet isn’t technology, it’s people. Labor accounts for 70% of total operating expenses in most SaaS businesses, yet executives often lack a clear view of how that investment translates into productivity, risk exposure, software utilization, and operational efficiency. At the same time, organizations are facing a new wave of hidden costs: Individually, these seem manageable.

Everything to know about an effective employee management system software. This blog post covers the features, benefits, types, and a lot more about such tools. Written by: Chandrika Rathore.

Find out why clopenings happen, learn about laws that prevent clopenings, and discover 5 ways to prevent them with software and oversight.