Victor Figueroa, Farmers Insurance Agency Owner, was building out a sales call center when he realized his old whiteboard wasn’t quite up to the task. He tells us how switching to a real-time TV dashboard has ignited a competitive fire in his sales team. At the end of summer 2023, Victor had the chance to scale up his office space. He wanted to take this opportunity to expand not only the floor plan of his new office but also the way his team worked.

Unified Communications (UC) is revolutionizing how projects are managed in our ever-globalizing world. Can you imagine how hard it can be to coordinate a project team spread across various time zones? Traditional communication methods could bog things down, and create snarls that no project manager ever wants to deal with. This is where UC comes in — transforming what could be a chaotic mess into a finely-tuned interactions that are effective.

Building strong leadership abilities is essential in the competitive economic world of today. Programs for developing leaders are essential for developing the kind of talents that propel a team’s performance and cultivate a culture of devotion and commitment. This article looks at how companies can design internal leadership programs that develop competent leaders and encourage dedication and loyalty from staff members.

Workplace culture has become even more essential for cohesion and collaboration in recent years. It has also become harder to grasp. Remote and hybrid work models remove some of the physical rituals and reminders that influence employees’ connection to culture. For employees, this means culture is more personal. For leaders, it means embracing new approaches to guide and shape culture. Ultimately, it means our understanding of what workplace culture is and why it’s important have evolved.

When launching a new product, organizations are faced with many challenges. For example, issues like fragmented communication, lack of visibility, and unclear goals are common. Learn strategic solutions to streamline processes and enhance team collaboration for successful product launches. On paper, product launches seem deceptively simple—you brainstorm a great product, set a game plan and, with a few adjustments, set a successful launch in motion.

From Smart Answers powered by GenAI to streamlined survey sharing, engaging intranet video and audio, and beefed-up recognition analytics, here’s what you need to know about Simpplr’s latest release.

Businesses today cannot afford to lag in response times or fumble with clunky support processes. That's where the magic of simplified ticket management comes into play. Enter TeamSupport: a game-changing support ticket system that is revolutionizing the way support agents interact with customers, emphasizing ease of use, personalized support, and operational efficiency.

Mental health care is now a necessity in the hectic work world of today, not a luxury. The worrying status of mental health support in the workplace and its significant impact on employee retention are revealed by a recent survey conducted by Unum UK, a top provider of employee benefits. This blog article explores the results and the crucial actions that employers need to take to close this gap.

The importance of employee engagement for the success of any firm is becoming increasingly generally recognized. A highly engaged workforce not only produces more and is more profitable, but it also has a lower turnover rate, which can save a company a significant amount of money. One strategy to raise employee engagement is to give them more responsibility for their projects.

Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?