Teams | Collaboration | Customer Service | Project Management

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Using Basecamp for QA | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on November 6, 2024), the two-person Quality Assurance team from 37signals walk through how they use Basecamp for QA. They share best practices for organizing projects for their QA function and answer customer questions live. Timestamps: For follow up questions, reach out to support@basecamp.com.

14 top features to look for in a collaboration software tool

The shift to remote and hybrid work has brought new challenges to the modern workplace. Companies often have to use multiple collaboration software tools and complex systems daily. To put this into perspective, research by Asana's Anatomy of Work Index in 2022 found that employees can spend up to 58% of their time on “work about work,” which includes switching between apps. It’s no wonder that 89% of IT professionals say "bloated technology" wastes significant time.

IDC MarketScape names Miro a Leader in Team Collaboration Applications

We are thrilled to announce that Miro has been named as a Leader in the IDC MarketScape: Team Collaboration Applications 2024 Vendor Assessment (doc, November 2024). The IDC MarketScape is the premier vendor assessment tool in the information and communication technology industry.

Build an Effective Knowledge Base in HR: Benefits And Best Practices

There are many reasons for implementing a knowledge base in HR. An effective knowledge base gives employees and HR teams quick access to policies, procedures, and answers to common questions, fostering smoother operations across the board. Why invest in an HR knowledge base? For one, it supports broader Knowledge Management efforts that can make a real impact on your organization. According to Gallup, the cost of replacing an employee can run between 50% to 200% of their annual salary.

What is Workload Analysis? And Why Your Team's Success Depends on It

Workload analysis is the secret to a productive and balanced team. Discover how to identify bottlenecks, distribute tasks fairly, and optimize your team's performance. Learn why you need workload analysis and how to implement it with the right tools and strategies.

Asana customers break down their favorite features

What makes Asana a must-have for cross-functional teams? Hear from our inspiring customers as they share the Asana features they love and rely on. From task automations to integrations and multi-homing, these powerful capabilities simplify complex workflows, helping teams cut through the noise and stay focused on their most important work.

What Is Staff Augmentation? How Can It Benefit Your Team?

Staff augmentation is a flexible outsourcing strategy that allows companies to add specialized talent to their teams as needed. Rather than hiring permanent employees, businesses can temporarily “augment” their staff with skilled professionals from an external provider to fill gaps, complete projects, or support ongoing tasks. This model enables companies to access talent quickly, optimize costs, and stay competitive in a fast-changing business environment.