Customer enablement is critical to business success. When you educate and empower your customers, you enhance their experience and improve brand loyalty.

When businesses harness AI in retail, they provide more effective service and boost customer loyalty. Learn how you can use this technology to impress your customers.

These days, supporting employees in the workplace matters the most. The more human-like your employees feel at your organization, the better work they do. A thing to note is that one of the most professional relationships is between you and your direct employees. So the quality of support you provide them with can either make it or break it. Supporting workplace employees is as important as everything else in your organization.

Hi all, Back in April 2020 I published a surprisingly popular guide of how to self-host a basic Matrix instance on Debian using Riot (as Element was called back then!), Synapse and Jitsi.

In business, understanding how work gets done is as important as the work itself. Whether leading a startup or managing a large team, tracking productivity is essential to ensuring everyone is moving toward the same goal. However, not all measures of productivity are obvious. Instead of just counting hours worked, smart leaders look to specific metrics and KPIs to assess efficiency and impact.

Hey, HR managers! If you’re reading this, you’ve probably been on a quest to answer the age-old question: “So how do I motivate my team and enhance productivity without feeling like I’m breathing down their necks all the time?” You have given encouragement speeches, charted rewards, and maybe even included clever motivation snacks- but sometimes, it takes tools to do the trick. Welcome to the fantastic world of software designed to increase employee productivity!

Where is digital employee experience (DEX) headed in 2025? Andrew Hewitt, Principal Analyst at Forrester, shares some very interesting themes in his recent blog post, “The Great DEX-pansion Of 2025.” Andrew takes a look at the evolving landscape of digital employee experience and predicts significant changes ahead.

Of course, not all days can be the same. You are a human, not a machine. But if you find yourself saying “The to-do list keeps getting longer” more than “I had a very productive day at work”, then you have landed on the right page. This blog is for everyone — managers, employees, and founders who want to get hold of their day and not get led by the tasks.

Effective Human Resource (HR) management is essential for any business, encompassing key tasks such as recruitment, payroll, employee engagement, and performance evaluation. Handling these tasks manually can be inefficient and prone to mistakes. HR software offers a streamlined solution, automating these processes and increasing overall efficiency. With a wide range of HR software options available in theUK, it’s important to choose the right one for your business.

What if you could know the impact of every big decision before you even make it—it’d take the guesswork out of running a business, right? But the truth is, business is rarely that straightforward. And with security vulnerabilities cropping up constantly, organizations need more than just luck. Risk management software today does the heavy lifting by streamlining risk tracking, ensuring business continuity, and keeping a detailed record of digital vulnerabilities.