Teams | Collaboration | Customer Service | Project Management

Time Doctor Demo: Workforce analytics and productivity insights

Time Doctor helps organizations understand how work gets done with workforce analytics that turn activity data into actionable insights. Managers can identify productivity trends, improve performance, support employee wellbeing, and make better operational decisions with confidence. See how Time Doctor can help your team work smarter and achieve better results.

How to Use Views in M-Files

This video introduces you to views. Views are saved searches. When you click a view, you tell M-Files what you'd like to see based on metadata criteria Creating views is largely based on specifying the metadata used for searching and categorizing documents. Browsing and access documents through views make up a heavy part of using M-Files every day. To upgrade to the new user interface, please consult your organization's M-Files Business admin to see about updating your M-Files application.

How to handle scope creep before it wrecks your margins

Scope creep doesn't announce itself. It shows up as "a small tweak" here and "one more round of revisions" there. By the time you notice, the project that was supposed to be profitable is bleeding money. I've spent years managing projects inside professional services firms and now at Teamwork.com. The pattern is always the same: small, untracked additions that seem harmless but collectively eat the entire margin.

The future of agency operations isn't about AI. It's about control.

I spent a day in New York with agency leaders, operators, and industry experts at OPERATE'26, Teamwork.com's inaugural Agency Leaders Summit. The conversations covered scaling, profitability, AI, talent, and leadership. But the strongest takeaway wasn't fear about the future. It was optimism. Here's what the day kept coming back to.

Best Employee Communication App for Teams and Businesses in 2026

The best employee communication app in 2026 is the one that reaches every member of your workforce — desk-based and frontline alike — through a single secure platform that works on any device. Poor internal communication costs businesses time, money, and people. When updates get buried in email, decisions happen in personal WhatsApp groups, and frontline workers are the last to know about anything important — productivity suffers and trust erodes. This guide covers.

Stop Updating Your Slides by Hand: How to Auto-Update Google Slides with an MCP Server

Picture this: it's Monday morning, town hall is at 2 pm, and someone has sent the usual calendar reminder: "Don't forget to update the weekly support deck!" You open the slide, look at last week's numbers still sitting there, and start the ritual. Open Zendesk. Find the right report. Check the date filter. Copy the number. Switch to Slides. Find the right text box. Paste. Repeat fifteen times. Silently wish you were somewhere else. You tried delegating it to an intern once.

Government communication platforms: what agencies need to know in 2026

‍ Government communication shapes how agencies coordinate internally, how departments collaborate across boundaries, and how public institutions engage with the citizens they serve. When it fails — through insecure tools, fragmented systems, or non-compliant platforms — the consequences range from operational breakdown to regulatory liability. This article covers the most widely used government communication platforms across messaging, video conferencing, and citizen engagement.

Product tour | Zendesk Contact Center

Experience how it unifies voice, digital, and self-service into a single workspace where AI, agents, and workflows work together to deliver faster, smarter resolutions on every channel. Your contact center built for resolution, not complexity. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.