Teams | Collaboration | Customer Service | Project Management

I’ve led marketing campaigns, product launches, and complex cross-team projects at fast-moving B2B SaaS companies for 10+ years. One thing I’ve learned is that the project management tool you choose can make or break a project and affect your sanity along the way. I’ve used a wide range of tools including Teamwork.com, Jira, Asana, Notion, and Trello. Some helped bring clarity. Others just added noise. In one company I worked at, we were using too many tools at once.

Professional Services Automation (PSA) software is a big investment. And naturally, you want maximum value from day one. But there’s one sure-fire way to sabotage your ROI: Deploying your new software without structured implementation or onboarding support. We spoke to Scoro’s service delivery experts to uncover the most common pitfalls teams encounter when implementing PSA software, along with practical advice on how to avoid them.

Accuracy and precision are both ways to measure results. Accuracy measures how close results are to the true or known value. Precision, on the other hand, measures how close results are to one another. They’re both useful ways to track and report on project results. Accuracy and precision are often used interchangeably in normal life. But as terms of measurement, they’re defined differently. Just because a measurement is accurate does not mean it’s precise, and vice versa.

Nonverbal communication is everything other than spoken words. This can include your body language, facial expressions, vocal inflections, and more. There are 10 types of nonverbal communication, and understanding them helps you encode and decode nonverbal signals more effectively. In this article, we take a look at the 10 nonverbal cues, plus get 10 tips on how you can improve your nonverbal communication in the workplace. A lot of times, when we say nonverbal communication, we think of body language.