Teams | Collaboration | Customer Service | Project Management

Employee empowerment is more than a buzzword—it’s the key to creating a happy and productive team. Learn why empowerment is essential, plus try five concrete strategies to give your team the support, agency, and confidence they need to thrive at work. Think of the last time you accomplished something on your own. Maybe you learned how to fix your computer, do your taxes, or play an instrument.

Employees who feel engaged are more likely to contribute creative ideas and take ownership of their roles, leading to improved business outcomes. Disengaged employees, on the other hand, can negatively impact productivity and company culture, resulting in increased stress and potential disruptions within teams. Companies prioritizing engagement often see higher customer satisfaction rates due to increased employee commitment. High turnover disrupts operations, increases hiring costs, and weakens morale.

Terminating an employee is never an easy decision, but it is sometimes necessary to maintain workplace efficiency, uphold company values, and ensure legal compliance. A well-structured termination process minimizes risks, preserves morale, and maintains professionalism. This guide provides a step-by-step approach to handling employee termination in a fair and legally compliant manner.

The Stage Gate process divides your project into stages and gates, which serve as progress checkpoints. You can use this methodology to prevent project risk and streamline communication. Plus, learn how to use the Stage Gate process to clarify project tasks and improve project outcomes. The Stage Gate process prevents project risks by establishing areas for review at every stage of the project lifecycle. It is most commonly used in product development to ensure products are at their best before launch.

Whether you want to track the billable hours spent on a project or analyze your team’s productivity, recording employee hours can be incredibly useful. However, using traditional time tracking methods like punch clocks and paper forms can be tedious and prone to human error. Instead, you can use automated timesheets to simplify the time tracking process and boost productivity.

Most companies need some time tracking method to record and verify how long each employee has worked daily, weekly or monthly on specific projects. This could be to make regular payments and also to monitor productivity and efficiency of workers. Timesheets come in various forms.

A knowledge base is an internal or customer-facing library dedicated to a specific topic, product, or service. The goal of a knowledge base is to be a repository of information for those who are learning about a topic, so they can find the information they need. Knowledge bases can help customers find answers to questions they have, which helps minimize customer service requests. Learn how to increase customer satisfaction by following four easy steps.

As an IT executive, you’re at the core of the company’s collaboration, working at the intersection of people, processes, and product. And more than likely, you’re not doing it alone. To better understand the IT leader’s pivotal role in driving innovation and operational efficiency across the company, The Work Innovation Lab, a think tank by Asana, recently surveyed and interviewed IT professionals, including top execs from industry leaders like Google, Slack, and Okta.

Effective time management is the key to productivity, reduced stress, and achieving work-life balance. Whether you’re managing multiple projects or handling daily tasks, adopting the right strategies can help you make the most of your workday. Here are 10 proven strategies for better time management to boost your efficiency.