Teams | Collaboration | Customer Service | Project Management

Shared services teams are often challenged with supporting many individuals within a company. Less resources, e-mail, shared inboxes, and disconnected systems are all issues these teams face. How can this be solved to make work more efficient, save time, and save money? StartingPoint is a simple SaaS customer operations and experience platform that helps organizations manage on-boarding, project management, service and helpdesk support, and task and team management in one unified solution. StartingPoint can be deployed and customized within one hour and no actions take more than 5 clicks.

In this video, we’ll cover the basics of getting started with Exoprise CloudReady and how to set up your first sensor to monitor Microsoft 365 SharePoint from your own locations or behind the firewall. You will learn how to quickly install the management client, add a private site, deploy a SharePoint sensor and visualize the data in the CloudReady platform all in under 5 minutes. CloudReady supports deploying private sensors behind your firewall or public sensors in the cloud for synthetic transaction monitoring. Service watch, on the other hand, can be deployed for real user monitoring of remote user issues.

Complete your virtual meeting experience with Convene's integrated video conferencing feature to conduct video calls with no additional setup needed. Eliminate the inconvenience of using another third-party application by holding all video calls in one integrated secure application.

With Geckoboard’s real-time dashboards, everyone knows exactly what’s happening in CS right now.

On February 25th, the community held an event on Getting to know Zendesk Messaging. They shared how Messaging can work for you and the benefits of implementing it within your Zendesk workspace.

On daily an owner/member would be able to see the details of their personal timesheet and owner/admin would be able to see their members details timesheet for any specific date. Also here is an archival available for any specific date, if anybody wants to check previous dates details it's available too. In detail project wise and task wise also the daily timesheet can be seen.

With the rise of remote work, how do you keep employees feeling connected to their colleagues, company, and purpose — in ways that foster productivity and collaboration? Experts from VMware and Limelights share remote facilitation best practices and how to use Miro to connect remote teams.

One of the most used and needed workflows throughout all organizations is the document review and approval workflow, where documents start out in a draft state and then they go through review and then final approval. It's really easy to create this workflow in M-Files and it saves staff loads of time since they don't have to hassle with the messy process of emailing attachments back and forth and creating multiple versions of the same document