In this VMUG we partner with Maria Jose Segura and Gregory Pepper from UNLEASH Community, a leading social entrepreneurs network. To learn how to build a user’s journey diagram, map assumptions, identify the prototype's requirements, define what to prototype, and ways to do so effectively. Prototyping can save precious resources, reveal assumptions, and biases you have about your ideas, uncover new insights about your users and inspire your stakeholders.

Install Teramind and start monitoring in minutes. We walk you through how to get Teramind running on your users or employees computers within minutes to start monitoring with the hidden or revealed agent.

What do risk and compliance functions risk by deferring digital transformation? How can risk and compliance functions jumpstart an organization's digital transformation? Why does intelligent information management underpin the compliance function AND digital transformation at the same time? These and more questions answered in this podcast featuring special guests Alexis Evangelou from Iron Mountain Cyprus and Vanessa Miller of VM Consulting.

Customer service is a regular challenge for service-based companies. Customers ask "What is the status of my request".."Did you receive my question?" .. "What is the status of my project?"... "Did you get the file I sent to you?"...All of these can lead to confusion. Service-based teams are also using a lot of different tools to support a customer and none of the tools talk together. These challenges lead to wasted time and money. How can service-based companies solve this problem?

Making a general member to admin is mandatory thing when you try to make somebody responsible for something or any task or project. Here in this video it showed how can you simply do this job flawlessly.

When boards go digital, they are given the chance to become more engaged in the operations of their organization. How does this affect their role? Waweru Mathenge, Chairman of the Institute of Corporate Secretaries in Kenya, navigates through the heightened involvement of directors as they go digital. This quote is from Going Digital in the Boardroom: Considerations and Challenges, a webinar powered by Convene and the Corporate Secretaries International Association, held on January 27, 2021.

More often than not, directors do not know where to start or what next step to take when they go digital. What opportunities are unlocked when boards shift do virtual boardrooms? Nitin Potdar, M&A Partner at J. Sagar Associates, shares what he thinks about a key benefit unlocked by boardroom digitalization. This quote is from Going Digital in the Boardroom: Considerations and Challenges, a webinar powered by Convene and the Corporate Secretaries International Association, held on January 27, 2021.

Communication in business is about collaborating efficiently. Rocket.Chat is a communication platform to facilitate collaboration and increase its efficiency for the workflow of the team. With Rocket.Chat, communication for business matters becomes simpler, more confidential, and fun.

On February 11th, the community hosted a panel of Zendesk & Moderator experts on Explore. They shared their best recommendations and tips on Explore migration and set-up, with a small open session following their demos.