Employee monitoring is more than just tracking—it’s about fostering transparency, trust, and mutual growth. This short highlights how monitoring can support both employees and employers when done the right way. Together, let’s build a workplace of transparency and respect.

Explore how to effectively view and manage intelligent triage predictions in Zendesk's Admin Center. Learn how to edit intent, language, and sentiment values to optimize your customer interactions, eliminate manual triage, and streamline time-sensitive escalations. Whether you're refining your terminology or tracking updates, this tutorial will help you leverage Zendesk's intelligent triage features for better customer service outcomes.

Explore how to effectively view and manage intelligent triage predictions in Zendesk's Admin Center. Learn how to edit intent, language, and sentiment values to optimize your customer interactions and streamline time-sensitive escalations. Whether you're refining your terminology or tracking updates, this tutorial will help you leverage Zendesk's intelligent triage features for better customer service outcomes.

Watch Dhiraj Madan, Thai Plaspac Public Company Limited talk about how utilizing Zoho Projects has been a game changer for his organization.

Is your team stuck in unproductive habits that are holding back their potential? In this video, we explore the 10 common productivity pitfalls teams face every day and show you how Workstatus can help fix them. From poor time management to unnecessary distractions, we’ve got the tools to help your team stay focused and efficient.

Welcome to the November edition of What’s New in Asana. First, use AI to create charts in projects based on simple text instructions. Next, combine the power of portfolio rollups with the flexibility of formula custom fields to create tailored data aggregations within portfolios. Finally, update access levels on portfolios to provide more custom control over access and permissions.

In this episode, Adam O'Donnell sits down with Driss Benamour, co-founder and CEO of Exponential.fi, to explore the journey of building a decentralized finance platform amidst the challenges of the crypto winter. Driss shares his insights on achieving product-market fit by focusing on user needs and simplifying access to DeFi investments. He discusses the importance of maintaining conviction during tough times and the pivotal moment that led to the creation of their innovative risk assessment tool, "Rate My Wallet." Tune in to learn how Exponential.fi is transforming the investment landscape for crypto holders.

Unlock the power of discovery with Miro! In this video, we explore key discovery frameworks to help you understand the problem space and drive innovation. We’ll cover how to use Mind Maps to visualize ideas and expand on signals from research, how the 5 Whys technique can help you reach the root cause of a problem, and why a clear problem statement is essential for aligning teams and stakeholders. You’ll see how Miro’s visual tools make these frameworks easy to apply, helping you solve user problems more effectively.

This episode features an interview with Sarah Lovelace, Vice President of People at Airbase. In this episode, Shawn sits down with Sarah to discuss adapting leadership to different organizational stages, realistic and meaningful leadership development programs, and challenges and trends in global workforce management.

Recently we hosted an insightful fireside chat featuring Meaghan Watson, Zendesk Product Marketing Manager and Heather Eeles, VP of Client Support at Benevity. In this engaging discussion, Heather shares her firsthand experiences and valuable insights on implementing AI tools within teams. Learn from their discussion on best practices for fostering team involvement in AI adoption and learn how to ensure a smooth integration that maximizes the benefits of AI.