Should you productize your services? Does a productized service business completely differ from the standard agency model? Can both models co-exist within the same business? These are all questions we answer in today's conversation with Sam Shepler, CEO of Testimonial Hero. He transitioned from leading a full-service video production agency to founding a productized service business in 2018. In this episode, Sam shares the 3 specific benefits of productizing your services--and the potential pitfalls to look out for.

Discover artificial intelligence strategies that empower your team, reduce costs, and deepen your customer connections. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

If your agency’s become a trusted advisor to your clients, then you’re probably getting asked for recommendations & advice all the time. I can border on a feeling of frustration if you’ve faced this enough: Can you help with this? Do you know anyone you’d recommend for that? If your clients are asking about other areas where you *can’t* help, you hate to not be able to help. But… What if you could add more value to your clients AND tap into partnerships that could generate net-new clients for your agency?

Learn how to optimize your mindset with mindset coach Ben Crowe, who's worked with No.1 tennis champions, Olympic Gold medalists, champion surfers, record-breaking race car drivers, and execs from Nike. He chats with Atlassian's Dom Price about elite performance and the relationship between sports teams and business teams, "human being vs. human doing," and the ways we can tap into our mindset to find incremental improvements in how we see and relate to the world.

Master the art of board management in Miro with our comprehensive guide on sharing and permissions! This video will take you through the essentials of managing access, controlling permissions, and sharing boards in Miro. Whether you're a team leader, a project manager, or a collaborative group member, these skills are crucial for maintaining control and security over your Miro boards.

Distributed teams, artificial intelligence, and work silos are just a few of the challenges organizations face. We think technology should make work easier, not harder, and that connected teams equal successful teams. Join founders Mike Cannon-Brookes and Scott Farquhar, and President Anu Bharadwaj, to hear how Atlassian will power the future of teams to make the impossible, possible.

Decide how you’d like your employees to Punch In and Out. Do you want to continue use spreadsheets? Probably not.

Information management can be taxing. Learn how M-Files, the leading Knowledge Work Automation platform automates processes, eliminates information sprawl, and reduces business risk for your accounting firm. In this short demo Kyle Gillette, Senior Sales Engineer, will cover how you and your firm can simplify and automate information management with M-Files' metadata-based solution. See why many of the top 10 accounting firms globally trust M-Files with managing and exchanging their information.