Teams | Collaboration | Customer Service | Project Management

Generative AI is not only making life easier for customers who want quick answers to their questions, it’s making life easier for the agents who are dedicated to delivering a top-notch customer experience. See how generative AI is being used to help support teams respond faster, boost productivity, and save time. And be sure to check out how AI can be your personal productivity amplifier in our free guide to unlocking the power of AI for customer support.

Learn how Modern Animal’s globally distributed teams use Slack apps, workflows and channels to make visits to the vet warm, welcoming and efficient.

Join us for a 60-minute training session with our Customer Success experts to learn Slack fundamentals and participate in guided activities.

Know how wAnywhere #employeemonitoringsoftware ensures #security and #compliance for remote BPO teams. Measure how #BPO teams behave in #remotework and control their risky actions for #dataprivacy and compliant business operations.

Connect Confluence to Jira Service Management and improve your knowledge base by collaborating with outside teams who don’t need to manage requests in Jira, but do need access to create, edit, and provide feedback on articles.

Real-time data = faster reaction times in Customer Service. Customer Support leaders, Tina Baljian, Anish Sam & Oliver Jackson tell us why they use Geckoboard to monitor Customer Support KPIs in real-time.

What's the best way to motivate your Customer Service team? Support leaders, Sally Jackson, Oliver Jackson and Anish Sam discuss how visualizing KPIs can create more ownership, keep work fun, and introduce a healthy sense of competition.

Can a performance dashboard raise the profile of your Support team? Customer Service leaders, Sally Jackson, Oliver Jackson and Anish Sam tell us how Geckoboard helps colleagues better understand (and appreciate) the work Customer Service teams do.

What's the best way to manage a remote Customer Service team? Support leaders, Oliver Jackson and Tina Baljian discuss how Geckoboard has helped them manage distibuted teams, and keep everyone align around the metrics that matter – no matter where they are in the world.

Distributed teams face unique challenges in competitive environments, but one thing is certain: teams that innovate under these circumstances win. See how Miro's newest releases bridge the gap across areas of innovation and tackles challenges across distributed teams. Whether it's AI-powered inspiration or communicating, planning and executing on a shared vision, you'll learn how Miro will help you create the next big thing, regardless of where or how you work.