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HaloITSM Case Study - Cardiff Council

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

OneDesk - Create and Modify Email Templates

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

10 Benefits of Time Tracking Software for Small Business in 2021 | Apploye

Time tracking software can track down the performance time of the employees in an organization. Pretty simple it is to define, but time tracking software can run miles more. The recent surge in time tracking and productivity software is making things easier for organization owners to track down the activities of the employees. Having time tracking software means that you now have far more control over the employees and overall productivity as a business leader.

OneDesk - Create Items Automatically with Workflow Automations

OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Zendesk Introduction to Foundational Support

Learn how to create the best experience for your agents using Zendesk’s foundational support solution, and learn the key features of the ticketing solution to meet your business goals. This video is part one in a series. The Zendesk Foundational Support learning path contains courses, lessons, downloadable content, and short quizzes to help you learn the Zendesk ticketing solution.