Teams | Collaboration | Customer Service | Project Management

Latest Videos

How design teams redefined collaboration using Miro

New collaborative tools have sprung up in the last two years — and innovative companies and organizations are choosing Miro. Watch product and design experts from Miro, Shopify, Stack Overflow, Founders Factory Africa discuss how they use Miro to navigate remote and hybrid work environments, and to drive collaboration across distributed teams. The highlights include: Miro is an online collaborative whiteboard platform for modern work, helping collocated, distributed, and remote teams work wherever and whenever.

OneDesk - Create a Custom Chart Dashboard

Learn how to create a custom dashboard of charts in your analytics app. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Customer Experience in 2022 - Ft. Nick Mehta (CEO of Gainsight) & Puneet Mehta (CEO of Netomi)

Nick Mehta and Puneet Mehta have an insightful discussion, unpacking the future of CX and how to finetune your CX strategy for 2022 & beyond. Nick Mehta is CEO of Gainsight, the Customer Success company that helps businesses improve customer retention, accelerate expansion and capitalize on customer advocacy. He is the co-author of “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue,” the authoritative book on the field.

Build A Modern Product Notification System: For Engineering And Product Teams | Courier.com

Your CTO handed you a project to revamp or build your product’s notification system recently. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications, but smaller companies like yours don’t have that luxury. So how can you meet the same level of quality with a team of one?