Teams | Collaboration | Customer Service | Project Management

Latest Videos

Demo: How a chatbot automates tier-1 IT support

Augment your IT Helpdesk team with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For companies using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual IT Helpdesk chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee support.

OneDesk - Bot Responses and Settings

You can set up your company bot in OneDesk to have a different name, logo, and greeter display, as well as send out messaged automatically through workflow automations. Learn how to access and change these settings in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Getting Started with Automations

Workflow automations are a powerful tool inside OneDesk. Learn how to access automations for your tickets and tasks, as well as examples of what can be done with automations in this video. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Essential features of a Workforce Management Software - Workstatus

Don’t know what essential features to look for in the right #WorkforceManagementSoftware? If Yes, then consider yourself lucky to find this video. Here are some of the features that can help you streamline your business and help in improving overall ROI - Workstatus comes with all the above and many more features to assist you in your day to day team and project management. Your team stays on time and completes projects on time, within budget. Workstatus features are fully customizable as per business needs as well.