Teams | Collaboration | Customer Service | Project Management

Transform your collaboration and context into the prompt with Create with AI

Create with AI understands your teamwork on the canvas. So instead of switching between tools and copying over critical context to create great prompts, you get ahead in one place with a smart collaborator that’s already thinking what you’re thinking.

Design meets collaboration: Adobe Express now in Miro

We’ve teamed up with Adobe to bring powerful visual editing into the heart of your collaborative workflows. With Adobe Express now integrated in Miro, you can plan, brainstorm, and design—all in one place. This partnership gives teams the creative tools they need, right where collaboration happens. No more bouncing between apps, waiting on file transfers, or losing momentum. This launch marks the beginning of a shared vision between Miro and Adobe to redefine how teams create together.

Your guide to smarter AI resource management

Managing people, time, and tasks can be a lot to handle—especially when things move fast and priorities keep changing. I used to rely on spreadsheets, emails, and guesswork to keep everything on track. But it didn’t always work. That’s when I started looking into AI resource management, and it’s made a big difference to how I manage projects. It helps me plan better, assign tasks faster, and see who’s busy or available in real time.

Why Customer Service Ratings and Reviews Matter

Feedback matters in the customer-centric era of business we work in. Whether it’s a customer telling your CEO that an agent did a great job or giving them a “negative” face after a chat session, there are many ways companies can receive feedback about their business. One method that has increased in popularity over the years is ratings on third-party sites like G2 and Capterra.

Automation Tools for Customer Support: A Guide for B2B Teams

Today’s B2B support teams are under increasing pressure to meet rising customer expectations while working with flat budgets and limited headcount. Customers now expect faster response times, seamless interactions across channels, and proactive communication. Meeting those demands without expanding headcount can feel impossible. That’s where automation comes in. Customer support automation reduces repetitive tasks, accelerates resolution times, and ensures consistent, high-quality experiences.

ChatControl: An Invasion of Our Digital Living Spaces

That notion of digital space is no less true for everyone’s personal lives. Billions of people spend a significant portion of their time in an extended digital living space. We chat and message with our friends and relatives. We call and videoconference together. We share files, images, videos, and even collaborate on joint projects online. We play games together, watch videos together, and do so many collaborative things online.

How to Improve Business Productivity (According to Senior Leaders)

If you’re wondering why your team seems busy but profit margins are flat (or even down) you might be stuck in the “productivity trap.” This happens when companies chase work volume instead of value. And it’s one of the most common challenges in professional services firms. We spoke with 20+ business leaders about how to redefine productivity and fix the issues holding your firm back. Let’s dive in.