Teams | Collaboration | Customer Service | Project Management

Few pieces of EU legislation have been declared dead as often as Chat Control, and few have returned as reliably. In July 2026 a scanning law that more MEPs voted against than for came back into force. On 29 September 2026 negotiators meet again to decide the shape of the permanent regulation. The outcome affects ministries, armed forces, defence suppliers and energy operators, because it determines how much control they keep over who can read their communications.

Managing a distributed team involves much more than tracking when employees clock in and out. Businesses need accurate timesheets, productivity visibility, reliable payroll data, and a clear understanding of how employee hours translate into project costs and client revenue. The challenge is connecting these workflows without creating additional administrative work.

What business process reengineering is, the stages of a program, how it differs from process improvement, and why most redesigns miss what matters.

Looking for a better way to understand how employees spend their working hours? This guide compares the top 10 employee activity monitoring tools.

A look at eight remote monitoring tools compared on features, pricing, and the problem each one actually solves.

A closed-won deal should be the easiest project you ever start. You already know the client, the work, and the budget. So why does delivery so often begin from a cold start, digging through a CRM and a sales rep's memory to rebuild what sales promised? That gap is the pipeline to project handoff, and most teams treat it as an afterthought. This guide gives you a framework: the Handoff Ledger.

Strong work deserves an invoice that reflects it accurately, yet I keep seeing the opposite across service teams. You deliver good results all month, then lose two days rebuilding what happened from timesheets, threads, and memory before you can bill. By the time the invoice goes out, few people could defend a single line on it. That gap between delivered work and the client invoice is where margin quietly slips. It usually starts when time tracking and invoicing live in separate places.

You didn't lose that margin at the month-end close. You lost it three weeks earlier, on a Tuesday, when a senior consultant absorbed two days of "quick tweaks" that never hit a change order. The close is just when you found out. That delay between losing margin and seeing it is the whole problem. It's why margin erosion in professional services keeps happening to firms that swear they run a tight ship. This guide breaks down what erosion really is and the four places it leaks.

Improving intranet adoption starts with identifying why employees ignore it. To succeed, secure visible executive support, define clear metrics, and prove the intranet’s value to your teams. Then, optimize navigation and search, integrate the platform into daily workflows, and empower managers to lead the way. When the intranet becomes the fastest, most trusted source of truth, engagement will follow.

We’re delighted to announce that we’re now working with Arawa to support France's “fédération Matrix des collectivités.” Arawa has just started working with Adullact, the non-profit coordinating the usage of open source software within local authorities, and Déclic, the federation of OPSN (Public Digital Service Operators), to deliver and support its “Matrix pour les collectivités” project.