Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

All You Need to Know About Office Timing

Office timing is a crucial topic in the professional sector today. More and more people have recently started to question whether their office timing can increase the expected efficiency of managers. On the other hand, since there has been a lot of changes in the modern working environments, it is really thought-provoking sometimes to think if there is a standard office timing in the companies.

Professor Amy Edmondson on how to build psychological safety at your organization

We are in the middle of one of the biggest workplace experiments in history. While most knowledge workers have experienced remote work during the COVID-19 pandemic, we’re now shifting into new territory again—some teams will remain remote, some will go back into the office, and others will be somewhere in between. This ever-shifting landscape is what Amy C. Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, says is a hallmark of a V.U.C.A.

A Beginner's Guide to Finding the Perfect Customer Service Software

54% of consumers worldwide report that they now have higher customer service expectations than just a year ago. That said, quality customer service software can help you streamline your business activities and improve the quality of your customer service. The software is more efficient as it captures more valuable information necessary for improving your business. Here, we learn more about customer service software, its benefits, and how to find the best one for your business.

Psychological Safety with Amy Edmondson & Asana

Join Asana's Joanna Miller with Novartis Professor of Leadership at HBS, Amy Edmondson, in an exclusive conversation on the role of psychological safety in the workplace. Building on her talk from Asana's Scale event, Amy shares what is means to truly be a fearless organization, and how individuals and managers alike can role model the work required for psychologically safe, and thus more innovative, workplaces.

WhatsApp vs Telegram - What are Your Priority Features or Privacy?

Given a choice, if you have to choose the best instant messenger and uninstall the other messengers, what they would be, I believe it has to be WhatsApp vs Telegram because, considering the estimated number of users on the aforementioned respective platforms, other platforms have fewer users comparatively. There were days when WhatsApp was predominantly used in many countries but due to its privacy policy that was announced in January 2021.

TeamViewer vs AnyDesk: Which is the Best Screen Sharing Software?

When the requirement of screen sharing software arises you get to hear many opinions from the people, after consolidating all those views while finalizing on the tool you would hugely contemplate on TeamViewer vs AnyDesk. Looking at the views both may appear best and suitable to your requirements, so let us give a comparison that aids you to choose the best screen sharing app or software.

The Developer's Guide to Building Notification Systems: User Requirements

So your CTO has just handed you a project to revamp or build your product’s notification system. It seemed like a simple and straightforward project, but you started doing research and realized that not only is the process pretty complicated, there’s not a lot of information online on how to do it. After all, companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications.

The Open Source Story Behind Mattermost Boards

Mattermost Boards started as an innovation project that came up during a hackathon we held in late 2020. At Mattermost, we’re focused on helping the world build better software by aligning teams, tools, and processes. We work like most other software development teams do, with stuff all over the place — in chat, emails, Google Docs, and systems like Jira and GitHub.