Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The future requires new skills: Get your organization ready with learning and development

I’ve built my 20-plus-year career through continuous learning. I’m intensely curious about people and technology, and the way people experience technology and the world around them. This curiosity has fueled a learner’s mindset that urges me to always want to know what’s next.

A Developer's Guide to Notification APIs

While marketing-related notifications are often handled by marketing automation platforms, engineering teams require notification infrastructure that is designed for automated product-driven notifications. This might be a simple SMS password reset notification or new user onboarding email sequence. Or it may be a more complex notification tied to a feature of the application, such as an approval request sequence.

Streamline IT Operations With IT Management Software Service Desk

The businesses and organizations of today are heavily relying on IT infrastructures to drive productivity, enhance operations, and deliver top-notch service to all end users. To manage and support IT assets and services in a manner that will be more efficient and effective than the systems and processes the competitors are using, these same businesses and organizations are turning to IT Management Software Service Desk solutions.

10 Key Benefits of a Hybrid Work Model for Employers

In the midst of the coronavirus pandemic, millions if not billions of people around the world switched from commuting and working at the office to working from home. This was a drastic change for many people as they had to adapt quickly to the “new normal” life we were living. This shift was rapid; however, many employees did not complain as the need to commute to work, wake up early, wear formal clothes, and pack lunch daily all fell away.

5 tips to improve external communication with Slack

Learn 5 tips to communicate more effectively with external teams and partners with Slack by bringing everyone together (via Slack Connect), collaborating in real time with files, threads, huddles and emojis, never forgetting a task with reminders and saved items, speeding up collaboration with 3rd-party integrations and keeping everything open and secure. ABOUT SLACK: Slack is a productivity platform for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.