Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Stop (Only) Sending Password Reset Emails

You’ve got to stop sending password reset emails. Everyone does it and it’s not cool anymore. Many of your users don’t want to log into their email or open the mail app just to get access to a code that they have to manually copy and paste into your app — it’s a waste of time. Most phones support autofilling codes sent via SMS, which might make SMS the preferred channel for these users. However, you also can’t assume that this is how everyone will behave.

10 Benefits of Adopting a Cloud Data Warehouse for Enhanced Workplace Efficiency

With the evolution in Big Data and analytics, including the advent of cloud data warehouses, there is still beneficial information as to why Data Warehouse, including cloud data warehouses, is still a choice for many organizations that are introducing it to their IT architecture and infrastructure. The business size doesn't matter when it plays a key role in decision-making and business Intelligence.

The ultimate guide to facilitating hybrid PI planning

Tens of thousands of organisations today use PI planning as a way to align their Agile delivery teams and stakeholders to a shared mission and vision. These large-scale, multi-day, collaborative planning events help enterprises to align strategy and execution, plan a continuous flow of value to the customer on a regular and predictable cadence, identify dependencies, foster cross-team collaboration, and ensure that the planning is done by those that do the work.

6 ways governments can use chat to deliver high-quality public services to citizens in 2023

In today's ever-changing digital landscape, communication methods have experienced a significant shift. While businesses have embraced digital communication platforms for building faster, agile connections with customers, governments have adapted considerably slower. Stringent regulations pertaining to data protection and a lack of funding have also made the digital transition difficult.

The power of employee listening: benefits and strategies

As we find ourselves in today’s dynamic and constantly evolving digital work landscape, we must go beyond conventional surveys to accurately capture employee sentiment. Companies relying on outdated methods are left clueless and struggle to address problems that are unclear. This makes them hard to address and nearly impossible to resolve.

Year in Review: Miro Developer Platform

It’s been a little over a year since we launched Miro’s Developer Platform 2.0, and what a year it’s been! We’ve done a lot in this time — from bringing the vision of a brand new platform from Beta to GA, to introducing dozens of new features and capabilities. What better time to look back on all that’s been accomplished than our one-year platform anniversary? 😎

Transactional Emails Demystified: From Delivery Intelligence to Best Practices

Transactional emails are an integral part of today's digital experiences, playing a significant role in user interaction and engagement. They are automated emails, tailored to each user, triggered by specific user actions or behaviors within a product or platform.

Send and Automate Push Notifications Using Flutter, Firebase, and Node.js

In mobile development, push notifications are vital to support the full UX of the app and to sustain user engagement. However, integrating push notifications into your app can be a complex chore, involving a multitude of tools, APIs, token management, and more. This is precisely the puzzle that Courier, a notification platform and API, can help you solve.