CCO On The Go
It’s time to check in with CCO on the Go! Peter Doolan, our Chief Customer Officer, takes us behind the scenes of a customer feedback session from the Salesforce Tower in NYC.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Collaboration, tools and related technologies.
17 scripts for difficult conversations at work
From negotiating a salary to addressing team conflicts, we’ve got you covered.
How to test an Asana form (request tracking) #request #projectmanagement #workflowautomation
Once you've built a form in Asana, learn how to go through the workflow to test out the form.
ESS 25.10: LTS, MAS migration and Element Admin
We’re happy to announce that new Long Term Support (LTS) releases for Element Server Suite (ESS) are now available for ESS Classic, ESS Pro and ESS TI-M. We encourage our customers to upgrade accordingly. Long Term Support versions, of course, are of particular importance for workplace deployments that need to prioritise stability over new features. Please visit ESS Classic 25.10 LTS release notes or ESS Pro 25.10 LTS release notes for full details.
Best intranet platforms for the healthcare industry
Every day, healthcare professionals battle more than just medical challenges. They struggle with communication barriers created by shift schedules and scattered locations. They miss critical updates because traditional tools like email and bulletin boards can't reach them during patient care. They feel disconnected from their organization’s mission, leading to burnout that drives talented staff away and compromises patient safety.
Salesforce channels in Slack make teamwork (and closing deals) easier than ever.
Psst... want to win at sales? We've got your cheat code! Here are 3 quick sales tips, including how Salesforce channels in Slack make teamwork (and closing deals) easier than ever. Instantly connect your CRM, chat, and AI insights, all where your team already works. No more app-switching or info-hunting — just seamless selling and smarter moves.
Simpplr and ScreenCloud integration: closing the frontline employee communication gap
If you work in an office, company news lands in your inbox or Slack. You scroll through it with your morning coffee, skim what matters, ignore what doesn’t. But if you work in a warehouse, on a hospital floor, or in a manufacturing plant, staying informed takes more effort. By the time an announcement filters down through supervisors or gets posted on a bulletin board, it’s already old.
How to edit an Asana form (request tracking)
Learn how to edit a pre-populated request tracking form from the template in Asana.
AI Product Builders Week: How hands-on experimentation is shaping Atlassian's future
These days, companies everywhere are asking: how can I get more teams using AI? And what should I do besides just saying “use AI” or forcing everyone to take yet another training? At Atlassian, we’ve found that meaningful adoption comes when teams are inspired to experiment and see firsthand how AI can elevate their work. This was the guiding thought behind our AI Product Builders week.
How to Create BPMN Diagrams in Miro
Learn how to create BPMN diagrams in Miro with this step-by-step tutorial. Map out business processes and workflows using BPMN shapes including start events, tasks, decision points (gateways), and swimlanes for team accountability. This guide covers adding diagrams to your Miro board, accessing the BPMN shapes library in focus mode, connecting elements with arrows, customizing colors and text, adding swimlanes for role clarity, and collaborating with your team in real-time. See a complete example building a customer support ticket workflow from start to finish.